3160/Mth | Govt Data

2 weeks ago

Central Region, Singapore CGP Personnel Full time $6,000 - $8,000 per year
About the Role

We are looking for a detail-oriented and proactive individual to support digital initiatives, operational services, and stakeholder engagement within the family support sector. The role involves a mix of project coordination, user support, and data management to ensure smooth service delivery.

Key Responsibilities

Digital Initiative & Service Management

  • Support day-to-day operations of new digital projects.
  • Track, analyse, and report data to monitor service quality and user adoption.
  • Assist in User Acceptance Testing (UAT) and basic troubleshooting.
  • Provide secretariat support for meetings, including preparing materials, taking minutes, and following up on actions.

User Support & IT Account Management

  • Provide Level 1 support for users of the ComLink system.
  • Guide users on creating, modifying, or deleting accounts.
  • Support User Account Review (UAR) processes to ensure timely completion.
  • Onboard new division representatives for system access.

Administrative & Stakeholder Engagement

  • Manage feedback from members of the public and stakeholders.
  • Maintain and update operational records and databases.
  • Coordinate logistics for engagement sessions, including venue booking, refreshments, and attendance tracking.

Requirements
  • Degree in Business, IT, Data Analytics, Social Sciences, or related fields.
  • Proficient in Microsoft Excel; experience with Power BI or other data visualisation tools is a plus.
  • Strong attention to detail, organisational, and communication skills.
  • Able to work independently and handle multiple tasks within deadlines.
  • Comfortable interacting with diverse stakeholders and providing clear guidance.

For faster application:

Contact Rui Xin:

Email Rui Xin Poh with your resume

EA Licence: 19C9859

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