Up to 3160/Mth| Admin Officer

2 weeks ago

Central Region, Singapore CGP Personnel Full time $24,000 - $31,600 per year

Period

1st Oct Sep Year)

Salary

Monthly Salary for Diploma: $ /Mth

Responsibilities

  • Manage the public email inbox and ensure all queries are responded to in a timely manner
  • Draft and respond to public's queries and feedback via email in a professional manner
  • Escalate and report complex cases to supervisor for guidance
  • Keep records of user enquiries/issues and replies
  • Monitor email trends to identify common questions or issues and suggest improvements to the agency's list of FAQs
  • Track and update completion of e-learning quiz on Excel
  • Escalate cases of non-completion to supervisor for guidance
  • Generate reports and statistics
  • Liaise with vendors and partners on event coordination and feedback
  • Perform general administrative duties as assigned
  • Assist in ad-hoc matters when necessary

Requirements

  1. Proficient in MS Excel, Word, PowerPoint and Outlook
  2. Good command in English
  3. Good communication and interpersonal skills
  4. Good writing skills
  5. Meticulous and systematic with administrative procedures
  6. Able to work independently and as a team
  7. Good organisational skills
  8. Past experience in replying to public queries and/or using a CRM system will be advantageous

Working Schedule

Mon – Thu: 8.30am to 6.00pm

Fri: 8.30am to 5.30pm

Work Attire

  • Smart Casual/Office Wear

Working Location

  • Clarke Quay Area

For faster application:

Email Sharica Tan with your resume to:

EA Personnel: Sharica Tan Ying Xuan (R

CORNERSTONE GLOBAL PARTNERS PTE. LTD.

EA Licence: 19C9859

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