Restaurant Supervisor

2 weeks ago

Central Region, Singapore Din Tai Fung Full time $45,000 - $60,000 per year

Job Responsibilities:

  • Has overall daily shift responsibilities and is accountable for the smooth running of the restaurant
  • Responsible for staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
  • Lead and motivate staff in achieving sales targets and customer satisfaction
  • Develop and maintain the highest standard of service quality
  • Assist the outlet manager to ensure all cost expenses are well managed
  • Responsible in development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
  • Involve, prepare pre-service meeting/roll call for staff
  • Evaluate the operations and procedures and suggest improvements
  • Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
  • Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
  • Attend all meetings and training programs when required
  • Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
  • Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
  • Overseas posting/attachment may be required

Discover our Perks

  • Quarterly incentives and attractive bonuses for outstanding performance.
  • Birthday Vouchers of Up to $150: Celebrate your special day with a dining experience on us, plus delightful gifts, during your birthday month.
  • Staff Meals: Enjoy sumptuous meals provided for all staff.
  • Medical, Dental, and Traditional Chinese Medicine Claims: Receive reimbursement for medical fees, dental expenses, and traditional Chinese medicine treatments.
  • Professional Attire On Us: Receive fully reimbursed professional uniforms for work, including free laundry service.
  • Additional Perks: Enjoy up to 20% discount off all BreadTalk Group brands
  • Festive Gifts: Receive special gifts during festive seasons to celebrate with the team.
  • Team-bonding Activities: Join fun and interactive team-building activities to strengthen relationships and foster teamwork.
  • Career Growth Opportunities: Explore advancement within our dynamic organization with training provided to support your development.
  • Education Support: Invest in your future with opportunities for further study and skill development.

Educational Qualification/ Experience / Skills and Competencies Requirements:

  • Diploma/'O' Level/ Certificate in F&B
  • At least 3 - 5 years' experience in relevant field

Personal Attributes

  • Able to strive in a fast paced environment
  • Well groomed
  • Able to work under pressure
  • Service oriented and sales driven
  • Proven leadership track record
  • Analytical and positive mindset
  • Computer-literate

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