Inpatient Operations Senior Executive
1 day ago
[Job ID: ]
Responsibilities:
- Assist in managing assigned clinical and patient services within inpatient wards.
- Oversee daily ward operations including reception services, administrative matters, and coordination with nursing and support teams.
- Review and enhance key processes to improve customer experience, operational efficiency, and resource utilisation.
- Monitor and recommend strategies to achieve high customer satisfaction ratings.
- Collaborate with stakeholders on ward infrastructure and building improvement projects, ensuring minimal disruption, compliance with standards, and timely completion.
- Support hospital planning cycles including financial, manpower, and training budgets.
- Participate in special projects, workgroups, and committees to resolve operational issues and implement improvements.
- Contribute to hospital-wide initiatives such as quality improvement and IT projects to enhance care delivery.
- Manage customer feedback and service recovery efforts.
- Review and update operational policies and procedures.
- Support relevant hospital committees within assigned areas of responsibility.
Requirements:
- Degree in any discipline.
- Minimum two years of working experience, preferably in the service industry.
- Experience in healthcare industry is an added advantage.
- Project management experience is an added advantage.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Service-oriented with a strong customer focus.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
EA Personnel Name: Felicia Chiam Kar Min
EA Personnel Reg. No.: R
EA Licence No.: 07C5771
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