Assistant Manager, Healthcare Operations

12 hours ago

West Region, Singapore GMP Group HQ Full time

Responsibilities

·       Organize and support internal and external meetings for the department

·       Work closely with Nursing, Operational Support Services and other stakeholders for ward infrastructure and/or building improvement projects to ensure:

o   adequate planning of project phases and bed closures to minimize disruption to inpatient operations,

o   user requirements are adequately captured in project specifications,

o   site works are carried out in compliance to hospital standards e.g. infection control, projects are completed on time and within budget.

·       Planning and mapping of department short- and long-term objectives

·       Participate in the preparation of project specifications and documentation to facilitate the publish of tender, evaluation process and approval paper

o   Preparation of proposal and approval papers

o   Consolidation, updating and reviewing of department overall projects and cash flow status

o   Work together with nurse managers and cluster operations for inpatient wards, to ensure its smooth running daily.

·       Review key processes to improve overall key performance indicators/ outcomes in the areas of total customer experience, operational efficiency and optimal resources utilization.

·       Work closely with relevant departments on special projects, workgroups or committees to resolve intra-department conflicts, initiate and propose options where possible and see through the implementation to ensure desired outcomes are achieved.

·       Handle customer complaints and follow up with service recovery if necessary.

·       Review and update policies and workflow as needed.

·       Support any relevant hospital committees formed within the assigned area(s) of responsibilities.

·       Perform any other duties as assigned by Reporting Officer.

·       Provide guidance to junior staff

Requirements

·       Basic Degree (Minimum) from a recognised institution in Civil / Structural / Mechanical / Electrical / Building Science Engineering / Project Management/ Business Management and Marketing.

·       Minimum 2 years of working experience, preferably in service industry

·       Practical knowledge in hospital operations and/or construction industry is preferred.

To find out more about this opportunity, please contact Lionel Liew at

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd   |   EA Licence: 11C3793 |   EA Personnel: Lionel Liew   |   Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd's PDPA and e2i's PDPA.

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