Sales Assistant

2 days ago

Central Region, Singapore Calmic Hardware Trading Pte. Ltd. Full time $30,000 - $60,000 per year

Join Our Growing Team Customer Service & Sales Support Executive

Jalan Besar Area | 5-Day Work Week |

Are you enthusiastic, proactive, and customer-focused? We're looking for a Customer Service & Sales Support Executive to join our dynamic team. If you're experienced from a Polytechnic, this is a great opportunity to kickstart or grow your career in a supportive environment.

What You'll Enjoy:

  • Supportive Work Environment – Join a positive, team-oriented workplace with a great boss and friendly colleagues.
  • Work-Life Balance – Enjoy a 5-day work week (Monday to Friday) with your weekends free.
  • Career Growth & Benefits – Gain access to career development opportunities and competitive staff benefits.

Your Key Responsibilities:

1. Customer Service

  • Handle customer inquiries via email, offering accurate product information and helpful recommendations.
  • Prepare and send quotations based on customer requirements.
  • Maintain strong customer relationships to drive retention and satisfaction.
  • Gather and relay customer feedback to improve service and sales performance.

2. Sales Support

  • Generate and manage quotations, delivery orders (DOs), and invoices.
  • Assist in upselling and cross-selling suitable products.
  • Follow up with customers to close sales and ensure smooth transactions.
  • Coordinate with the sales and finance teams on order fulfillment and payments.
  • Support any ad hoc duties assigned by management.

3. Stock Management

  • Place stock orders and coordinate timely deliveries.
  • Assist with receiving, unpacking, and organizing stock.

4. Administrative Tasks

  • Prepare and maintain accurate sales reports and documentation.

5. Team Collaboration

  • Work closely with team members to ensure seamless daily operations.
  • Report issues or challenges to your supervisor promptly.

Minimum Qualifications & Skills:

  • Education:
  • At least an 'O' Level or N-Level certificate.
  • Diploma from a Polytechnic or ITE is a plus
  • Experience:
  • Experience in hardware, retail, or customer service is an advantage but not a must.
  • Language:
  • Proficiency in English and Mandarin to communicate with a diverse customer base.
  • Skills:
  • Strong communication and interpersonal skills
  • Basic knowledge of Microsoft Excel, Word, and email platforms
  • Customer-first mindset with problem-solving ability
  • Team player with a willingness to learn
  • Good organizational and time management skills
  • Confidence in sales-related activities like upselling and cross-selling

Ready to Apply?

If you're excited to be part of a friendly and growing team, send us your resume today We look forward to meeting you.

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