Director of Sales

2 weeks ago

Central Region, Singapore Katong Holdings Pte Ltd Full time $104,000 - $130,878 per year

Join us as a Director of Sales in Hotel Indigo Singapore Katong and Holiday Inn Express Singapore Katong. We are looking for an individual to develop, implement, and execute strategic sales initiatives that drive revenue growth for the hotel. This role will focus on identifying new business opportunities, strengthening client relationships, and leading the sales team to achieve sustainable success.

Duties & Responsibilities

  • Achieve budgeted revenues and personal/team sales goals and maximise profitability. Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans
  • Create and implement sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales
  • Produce monthly reports and sales forecasts to analyse current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan
  • Manage day-to-day sales activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognise good performance
  • Educate and train sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies. Ensure staff is properly trained and has the tools and equipment to carry out job duties
  • Work with other department managers to ensure proper staffing levels based on guest volume
  • Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience
  • Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/ banquet services
  • Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients
  • Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions
  • Develop awareness and reputation of the hotel and the brand in the local community
  • Perform other duties as assigned

Requirements

  • At least 6 years of related experience
  • Possess good market knowledge
  • Proven sales track record
  • Strong interpersonal skills
  • Team player and excellent written and spoken communication skills
  • Positive attitude and self-motivated
  • Ability to thrive in a fast and dynamic environment
  • Flexible to respond to a range of different work situations
  • Proficient in Microsoft Office

In return for your hard work, you can look forward to a highly competitive salary and benefits package, including

  • Duty Meal
  • Birthday Off
  • Medical Benefits
  • Dental Benefits
  • Insurance Coveraege
  • 25-50% F&B Discount at restaurants within IHG Hotels
  • Special Employee Rate at all IHG Hotels Worldwide

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the Hotel Indigo and Holiday Inn Express brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6688 hotels in over 100 countries around the world.

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