Customer Service Officer

3 days ago


Clementi West, Singapore Maritec Pte Ltd Full time $30,000 - $60,000 per year
Job Responsibilities
  • Handle Sample registration: Weigh in-coming samples, Open samples, arrange documents, take pictures and register samples in the database and store pictures in drive. Same as mentioned for Lube Oil, Grease and Water Samples registration.
  • Co-ordinate with lab for sample sub-out to other labs for samples such as Lube Oil, Grease and water samples.
  • Reporting: reporting of MFTP reports (Whenever needed), Fuel system check reports, Additional test reports as requested by customers, reporting of extended analysis report sent by Lab, reporting Lube Oil, Grease and Water reports.
  • Additional reports like Fuel system check, Lube oil, Grease, Water, Compatibility or any other additional test reports to be prepared manually using the standard templates. Key-in the lab approved results and change or add in the commentary if needed based on the results.
  • Print and file the reports after sending them to customer.
  • Respond to internal and external stakeholders' inquiries via phone, email, and in-person, providing accurate information and support regarding fuel registration processes and requirements.
  • Provide sales support on customer inquiry for sample collection.
  • Arrange local sample collection and coordinate with logistics department
  • Update Monthly jobs file
  • Any other ad-hoc duties as assigned
Requirements
  • Have a background in business-related knowledge and understand business processes
  • Must be very good with Microsoft office application. Any additional IT skills will be an advantage
  • Relevant experience in Marine/ Marine offshore / Marine fuel related industry
  • Good command of verbal and written communication skills
  • Good interpersonal skills / Team player
  • Customer-focused
  • Organized, Meticulous and good at multitasking
  • Strong sense of integrity and professionalism.
  • Independent, outcome driven, organized and resourceful
  • "A" Levels or Diploma with minimum of 1 year of relevant working experience.

Benefits

  • Insurance and medical benefits
  • AWS + Bonus


  • Clementi, Singapore One Vogue Pte Ltd Full time

    **Responsibilities** - To process customers’ sales orders (daily) - Daily tracking & monitoring of customers’ orders - Handle credit note and to update in the system - Ensure goods return updated in the system - Updating stock inventory reports - Coordinates delivery schedules - Participate in stock count when needed - Preparing of management report on...


  • Clementi, Singapore iHubSolutions Full time $20,000 - $30,000 per year

    About UsiHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok. We meet the complex supply chain needs of today's digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With...


  • Clementi, Singapore Cushman & Wakefield Full time

    **Job Title** Customer Service Officer **Job Description Summary** **RESPONSIBILITIES**: - To handle calls for Maintenance Operation Center. - To ensure standby personnel are on duty and deploy a technician soonest once after receiving client complaints. - To be professional and courteous while engaging client calls. - To get accurate information and...


  • Clementi, Singapore Certis CISCO Security Pte Ltd Full time

    Assisting customers to troubleshoot the suspected fault through carefully designed questions - Identifying the issue encountered by the customer and opening the relevant support ticket in system - Determine the solution based on the issue and details provided by customer - Planning and tasking of maintenance support teams to align with client’s schedule -...


  • Clementi, Singapore AGrader & I Pte Ltd Full time

    To provide excellent customer service to students & parents in a tuition centre environment as part of an administration team. As a front-line staff, you will be the first point of contact with our existing customers and future ones. Besides assisting in administrative duties relating to student and course registration matters, here are some other roles...


  • Clementi, Singapore U Gateway Pte Ltd Full time

    Admin Assistant - **Follow up Customer**Trouble shooting customer problem and follow up customer ordering - **Create SO/DO and Invoice**Creating Sales Order, Delivery order and Invoice - **Assist in marketing material**Assisting in marketing material and posting in social media Requirments - **Organization**: The ability to organize their work and manage...


  • West Region, Singapore Tiong Lian Food Pte Ltd Full time $104,000 - $130,878 per year

    Job DescriptionAccurately take and process customer orders via phone, email, or messaging.Handle customer enquiries, feedback, and resolve issues promptly.Provide dedicated account servicing and support for regular customers.Update product pricing and stock allocations using our ERP system.Job RequirementsMinimum O-Level qualification with at least 2 years...


  • Clementi, Singapore ezbuy Full time

    **Customer Service Cum Admin** **Responsibilities**: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors -...


  • Clementi, Singapore One Vogue Pte Ltd Full time

    **Responsibilities**: - To record and process daily customers’ sales orders. - Track and monitor closely on customers’ orders and update on the progress promptly. - Manage credit note and to update in the system. - Ensure goods return is updated in the system. - Check and update stock inventory reports. - Work closely with relevant departments to...


  • West Region, Singapore Private Advertiser Full time $2,000 - $2,500 per year

    Logistics Customer Service Officer (Contract to Perm) – Up to $2,400 | 5 Days | JurongLocation: Jurong (Jalan Buroh / Penjuru Lane)Transport Provided: From Lakeside MRT / Jurong East MRTWorking Days: 5 daysMonday to Friday: 8.15 am to 5.30 pm Salary: Up to $2,000 to $2,500 Employment Type: Contract to PermanentJob Responsibilities: Customer Service...