Customer Service Officer
4 days ago
- Handle Sample registration: Weigh in-coming samples, Open samples, arrange documents, take pictures and register samples in the database and store pictures in drive. Same as mentioned for Lube Oil, Grease and Water Samples registration.
- Co-ordinate with lab for sample sub-out to other labs for samples such as Lube Oil, Grease and water samples.
- Reporting: reporting of MFTP reports (Whenever needed), Fuel system check reports, Additional test reports as requested by customers, reporting of extended analysis report sent by Lab, reporting Lube Oil, Grease and Water reports.
- Additional reports like Fuel system check, Lube oil, Grease, Water, Compatibility or any other additional test reports to be prepared manually using the standard templates. Key-in the lab approved results and change or add in the commentary if needed based on the results.
- Print and file the reports after sending them to customer.
- Respond to internal and external stakeholders' inquiries via phone, email, and in-person, providing accurate information and support regarding fuel registration processes and requirements.
- Provide sales support on customer inquiry for sample collection.
- Arrange local sample collection and coordinate with logistics department
- Update Monthly jobs file
- Any other ad-hoc duties as assigned
- Have a background in business-related knowledge and understand business processes
- Must be very good with Microsoft office application. Any additional IT skills will be an advantage
- Relevant experience in Marine/ Marine offshore / Marine fuel related industry
- Good command of verbal and written communication skills
- Good interpersonal skills / Team player
- Customer-focused
- Organized, Meticulous and good at multitasking
- Strong sense of integrity and professionalism.
- Independent, outcome driven, organized and resourceful
- "A" Levels or Diploma with minimum of 1 year of relevant working experience.
Benefits
- Insurance and medical benefits
- AWS + Bonus
-
Customer Service Officer
2 weeks ago
Clementi, Singapore Ninja Pest Control Full timeLiaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...
-
Customer Service Officer
1 week ago
Clementi, Singapore Guangdong Import & Export Full time**Company Background** - Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry._ **Core...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore One Vogue Pte Ltd Full timeResponsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...
-
Customer Service Officer
1 week ago
Clementi, Singapore iHubSolutions Full time $20,000 - $30,000 per yearAbout UsiHub Solutions is a leading Log-Tech (Logistics and Technology) provider with a regional presence in Singapore, Kuala Lumpur, Hong Kong, Philippines, and Bangkok. We meet the complex supply chain needs of today's digital economy by integrating unique IT infrastructures, deep data analytics, and ecommerce connectivity into our business processes. With...
-
Customer Service Officer
2 weeks ago
Clementi, Singapore AGrader Learning Centre Full timeDear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...
-
Customer Service Officer
1 week ago
Clementi, Singapore CrimsonLogic Full time**Job Purpose** **Job Responsibilities & Duties** - Follow-up on all escalated incident - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Generates management reports - Provides assistance and guidance to junior colleagues - Perform...
-
Customer Service Officer
1 week ago
West Region, Singapore Private Advertiser Full time $40,000 - $60,000 per yearJoin us as a Customer Service OfficerTraining provided5-day work week (Mon - Fri, office hours)KPI IncentivesJurong EastJob Description:You'll help us deliver excellent service to our partner brands by performing these tasks:Provide excellent support experience to customers via all relevant communication channels such as phone lines, emails etc.Identify...
-
Customer Service
2 weeks ago
Clementi, Singapore Guangdong Import & Export Full time**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...
-
Customer Service Officer
4 days ago
West Region, Singapore JOBSTUDIO PTE LTD Full time $30,000 - $40,000 per yearTemp Customer Service Officer (4-Month Contract) Location: West Region Work Schedule: Office hours / 5 days week About the Role:Love helping people and making their day better? Here's your chanceJoin a friendly and vibrant team where you'll be the go-to person for handling enquiries, assisting customers, and ensuring everything runs smoothly — with lots...
-
customer service officer
2 weeks ago
West Region, Singapore Tiong Lian Food Pte Ltd Full time $104,000 - $130,878 per yearJob DescriptionAccurately take and process customer orders via phone, email, or messaging.Handle customer enquiries, feedback, and resolve issues promptly.Provide dedicated account servicing and support for regular customers.Update product pricing and stock allocations using our ERP system.Job RequirementsMinimum O-Level qualification with at least 2 years...