customer service officer

4 days ago

West Region, Singapore Tiong Lian Food Pte Ltd Full time $104,000 - $130,878 per year

Job Description

  • Accurately take and process customer orders via phone, email, or messaging.
  • Handle customer enquiries, feedback, and resolve issues promptly.
  • Provide dedicated account servicing and support for regular customers.
  • Update product pricing and stock allocations using our ERP system.

Job Requirements

  • Minimum O-Level qualification with at least 2 years of relevant experience in a similar role.
  • Meticulous and organized individual with strong attention to detail.
  • Excellent interpersonal and communication skills.
  • Proficiency in Mandarin is essential due to the nature of our product (pork) and customer base.
  • Proficient in Microsoft Office applications (Excel, Outlook, etc.).
  • Experience with Microsoft Dynamics NAV (Navision) is an advantage.
  • 44 hours work week (alternate Saturdays)
  • Able to work on Public Holidays if necessary.

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