Logistics Customer Service Officer

2 days ago


West Region, Singapore Private Advertiser Full time $2,000 - $2,500 per year
Logistics Customer Service Officer (Contract to Perm) – Up to $2,400 | 5 Days | Jurong

Location: Jurong (Jalan Buroh / Penjuru Lane)

Transport Provided: From Lakeside MRT / Jurong East MRT

Working Days: 5 days

  • Monday to Friday: 8.15 am to 5.30 pm

    Salary: Up to $2,000 to $2,500

    Employment Type: Contract to Permanent
Job Responsibilities:

Customer Service Support

  • Process customer orders accurately and on time.
  • Ensure timely submission of reports according to customer schedules.
  • Maintain close communication with customers to resolve order and shipment-related issues.

Cycle Count

  • Conduct scheduled cycle counts and reconcile stock discrepancies.
  • Maintain proper documentation for audit and compliance purposes.

Other Responsibilities

  • Manage inventory within the customer's WMS system.
  • Ensure accurate and timely billing with all necessary supporting documents.
  • Maintain proper record-keeping of customer documents.
  • Track and update Customer Service Department (CSD) KPI metrics, including order management and turnaround times.
  • Perform additional duties as assigned by management.
Requirements:

Singaporeans only.

Open to candidates with Logistics experience but relevant skills.

Proficiency in product and system knowledge.

Strong Microsoft Office skills.



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