
Logistics Customer Service Officer
1 day ago
Location: Jurong (Jalan Buroh / Penjuru Lane)
Transport Provided: From Lakeside MRT / Jurong East MRT
Working Days: 5 days
- Monday to Friday: 8.15 am to 5.30 pm
Salary: Up to $2,000 to $2,500
Employment Type: Contract to Permanent
Customer Service Support
- Process customer orders accurately and on time.
- Ensure timely submission of reports according to customer schedules.
- Maintain close communication with customers to resolve order and shipment-related issues.
Cycle Count
- Conduct scheduled cycle counts and reconcile stock discrepancies.
- Maintain proper documentation for audit and compliance purposes.
Other Responsibilities
- Manage inventory within the customer's WMS system.
- Ensure accurate and timely billing with all necessary supporting documents.
- Maintain proper record-keeping of customer documents.
- Track and update Customer Service Department (CSD) KPI metrics, including order management and turnaround times.
- Perform additional duties as assigned by management.
Singaporeans only.
Open to candidates with Logistics experience but relevant skills.
Proficiency in product and system knowledge.
Strong Microsoft Office skills.
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