Customer Service

**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...

**Responsibilities** - Order processing and Fulfillment - Arrange delivery, inform customer if no stock - Request for reprint if stock hits minimum by title - Request for warehouse to form sets if sets run out - Manage Lazada sales and customer service - Customer service - both external and internal customers **Requirements**: - Minimum O Level/ N Level...

This is a full-time on-site role for a customer service executive at LBT Global Logistics in Singapore. The customer service executive will be responsible for - liaising between operations team & customers - invoicing - job creation - strong negotiation and communication skills - knowledge of container trucking and freight forwarding is a plus - client...

Customer Service is an integral part of our organisation. Our Customer Service Team plays a pivotal role in supporting our sales and marketing functions, ensuring customer satisfaction at every point of engagement with our customers. We are especially seeking individuals who believe strongly in superior customer service standards to come join our...

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...

Job Responsibilities: - Process daily sales orders from customers. - Monitor and track customers' orders. - Handle credit notes and returns in the system. - Update stock inventory reports. - Coordinate delivery schedules. - Participate in stock counts as needed. - Prepare management reports on inventory and service levels. Job Requirements: - Relevant...

About Symrise AGSymrise is a global supplier of fragrances, flavourings, cosmetic active ingredients and functional ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, the pharmaceutical industry and producers of nutritional supplements and pet food. Its sales of approximately € 5.0 billion in the 2024 fiscal year...

LBT Global Logistics is a local SME established in February 2020. We specialize in land transportation, warehousing and stuffing/unstuffing of containers. Our land transportation includes FCL/LCL, OOG and project cargoes trucking. We also provide warehousing services such as storage and distribution services to our customers.We are searching for enthusiastic...

**Responsibilities** - Process customers’ sales orders on a daily basis - Track and monitor customers’ orders on a daily basis - Handle credit notes and update them in the system - Ensure goods return is updated in the system - Update stock inventory reports - Coordinate delivery schedules - Participate in stock counts when needed - Prepare management...