Customer Service Officer

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...

**Responsibilities**: - Resolve Customer Complaints promptly - Comply with company’s standard operating procedure (SOP) - Monitor & follow up with the relevant department/s on escalated cases that require clarification updates - Handling enquiry, pick-up, tracking, trace, complaint and claim - Collect, analyse and communicate the root cause for traces to...

Responsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...

The Customer Service Executive assists the production unit in receiving and processing day-to-day customer orders. He/She provides related administration support to ensure the smooth fulfilment of sales orders. Key Responsibilities - Coordinate the complete process of sales order fulfilment among suppliers, forwarders and customers - Prepare delivery orders...

Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...

Dear Administrators, My name is Loo Yi, Head of Human Resources in AGrader Learning Centre. We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the West area at **Clementi (321 Clementi Mall)**. - (Students that are interested to gain experience in customer service...

**Pre-requisites**: - GCE N or O level and above. - Must be able to converse in Mandarin in view of supporting Mandarin speaker customers. - Incumbent who has Court document filing or eLitigation experience is highly preferred. **Job Responsibilities & Duties** - Provide counter service to customers. - Perform document scanning, printing and court document...

**Company Background** With over 40 years of expertise, Guangdong Import & Export Pte Ltd is dedicated to culinary excellence through quality goods and services. Collaborating closely with agricultural partners in Asia, we ensure a supply of quality goods and offer seamless management solutions. Our three house brands - GDFood, Ji Xiang, and Joy Kitchen -...

Job Responsibilities: - Process daily sales orders from customers. - Monitor and track customers' orders. - Handle credit notes and returns in the system. - Update stock inventory reports. - Coordinate delivery schedules. - Participate in stock counts as needed. - Prepare management reports on inventory and service levels. Job Requirements: - Relevant...

Job Responsibilities: - Preparing invoices, coordinate delivery schedule - Preparation basic export documentation (Packing list, calculation of weight and volume) - Liaising with warehouse on picking of stocks - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Ad-hoc duties as assigned by...