Customer Service Officer

Liaising with customers to ensure timely delivery of service. Liaise and arrange with technicians about daily work progress. Receive feedbacks / complaints and provide excellent customer service. Maintain good rapport with both new and existing clientele Planning and arrange daily work schedule. Bilingual in handling english and mandarin speaking...

**Company Background** - Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry._ **Core...

**Responsibilities** - To process customers’ sales orders (daily) - Daily tracking & monitoring of customers’ orders - Handle credit note and to update in the system - Ensure goods return updated in the system - Updating stock inventory reports - Coordinates delivery schedules - Participate in stock count when needed - Preparing of management report on...

Responsibilities - Respond to client inquiries in a timely and satisfactory manner, as well as resolve potential issues escalated by customer service assistants/officers. - Improving work processes, identifying and proposing problem solutions Make a copy of the AEC/SGPK/ARUBA shipment, DHL AWB, and invoice. - If the CM or engineers call in, double-check the...

**Customer Service and Fulfillment Officer**: **Description**: Cantley LifeCare has developed a number of innovative and fast-growing E-commerce businesses including SeniorCare, HoneyCity and PetFoodCare We are looking for a smart, results-oriented Customer Service and Fulfillment Assistant to support the demand and growth of the E-commerce businesses. You...

Assisting customers to troubleshoot the suspected fault through carefully designed questions - Identifying the issue encountered by the customer and opening the relevant support ticket in system - Determine the solution based on the issue and details provided by customer - Planning and tasking of maintenance support teams to align with client’s schedule -...

Company Benefits & IncentivesCareer Progression OpportunitiesAttractive Salary PackageCustomer Service Officer / Ice Cream Distributor / Order processing / ClementiResponsibilitiesAssist with placement of orders via phone, email, mail or faxKeep records of customer interactions, process customer accounts, and file documentsOpen and maintain customer accounts...

**Job Purpose** **Job Responsibilities & Duties** - Follow-up on all escalated incident - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system - Generates management reports - Provides assistance and guidance to junior colleagues - Perform...

**Pre-requisites**: - GCE N or O level and above. - Must be able to converse in Mandarin in view of supporting Mandarin speaker customers. - Incumbent who has Court document filing or eLitigation experience is highly preferred. **Job Responsibilities & Duties** - Provide counter service to customers. - Perform document scanning, printing and court document...

**Responsibilities**: - To record and process daily customers’ sales orders. - Track and monitor closely on customers’ orders and update on the progress promptly. - Manage credit note and to update in the system. - Ensure goods return is updated in the system. - Check and update stock inventory reports. - Work closely with relevant departments to...