
Business Support Executive
2 weeks ago
Project & Client Support
- Provide day-to-day administrative and coordination support to consultants/facilitators on client engagements
- Track project deliverables, timelines, and ensure internal deadlines are met
- Assist in the preparation of client proposals, presentation decks, reports, and meeting materials
- Support data collection, surveys, and analysis for consulting projects
- Follow up with clients on required documents, responses, or approvals
Career Conversion Programme (CCP) Support
- Assist in the administration and coordination of CCPs, including processing of applications and maintaining participant records
- Liaise with clients and candidates to coordinate interviews, onboarding, OJT plans, and programme timelines
- Track and monitor CCP milestones and funding requirements
- Ensure compliance with programme guidelines, submission of documents to relevant authorities (e.g. WSG), and proper recordkeeping
- Support reporting and audit preparation related to CCPs
- Provide prompt customer service to both employers and career switchers throughout the programme lifecycle
Documentation & Reporting
- Maintain accurate project documentation and filing (e.g. contracts, NDAs, scope of work, change requests)
- Prepare and update project trackers, status reports, and action logs
- Support internal reporting to management on project progress and resource allocation
Internal Coordination
- Liaise with other internal teams (Finance, Marcomms, Events and Academy) on project-related needs
- Support invoicing, claims processing, and vendor coordination where needed
- Maintain and update internal systems such as project trackers, calendars, and databases
General Support Duties
- Initiate and execute with the preparation of events, webinars, or workshops
- Handle other administrative or coordination tasks to support the team
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