Senior Executive, Customer Service

2 weeks ago


Singapore LEGEND GLOBAL LOGISTICS PTE. LTD. Full time $90,000 - $120,000 per year

The Senior Executive, Customer Service (ISO Tanks) plays a crucial role in delivering exceptional customer service, managing customer inquiries, resolving issues, and ensuring the smooth operation of ISO tank logistics.

This position requires handling customer requests, collaborating with internal teams, and ensuring timely and efficient service delivery, all while upholding high standards of customer satisfaction.

Key Responsiblities:

Market Strategy & Growth

  • Analyzed SEA market trends to identify growth opportunities and inform strategic planning.
  • Developed and executed business plans to drive revenue, increase market share, and improve cost efficiency.

Client & Stakeholder Management

  • Managed key customer relationships to ensure retention and foster long-term account growth.
  • Collaborated with internal Commercial, Operations, and Finance teams to streamline the sales process from initiation to closure.

Leadership & Decision-Making

  • Made data-driven decisions on market initiatives to protect and enhance company profitability.
  • Communicated corporate vision and fostered a collaborative team culture across the division.


  • Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...


  • Singapore EXECUTIVE SEARCH PRIVATE LIMITED Full time

    THE CLIENT is a leader in the mobile and industrial fluid power industries with components that is commonly used in the construction & mining, oil & gas and marine, agricultural, discrete manufacturing and processing industries. The function supports the quote-to-cash process in responding to customer enquiry and...


  • Singapore Cogent Holdings Ltd Full time

    Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd with a wide range of clientele from local SMEs to multinational companies. Cogent owns one of Singapore's largest one‐stop integrated logistics hubs, Cogent 1.Logistics Hub, offering warehousing, freight forwarding, container and ISO tank depot, automotive...


  • Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    As a Senior Customer Service Executive, you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You will be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers. Mentor and support junior customer service executives,...


  • Singapore Richdale International Executive Search Full time

    Able to provide pricing and delivery information - Process orders, shipments, invoices and filing. - Receipts of incoming shipments - Able to handle overseas customers and affiliates' shipment and admin requirements. - Organize workflow to meet customer time frames - Able to handle direct customer requests and issues to the related department - Keep records...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time $30,000 - $40,000 per year

    Job Title: Customer Service Executive - BYD/Denza 5.5days works weekLocation: UbiKey Responsibilities:Respond promptly and professionally to customer inquiries via phone, email, and chat.Assist in booking appointments for customers.Troubleshoot and resolve customer issues and complaints in a timely manner.Coordinate with internal departments, including...


  • Singapore Trelleborg Sealing Solutions Full time

    Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions Get AI-powered advice on this job and more exclusive features. Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to...


  • Singapore TSS SINGAPORE HOLDINGS (PTE. LTD.) Full time

    **TSS SINGAPORE HOLDINGS (PTE. LTD.)** **SENIOR CUSTOMER SERVICE EXECUTIVE **Responsibilities**: 1) Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards 2) Preserve excellent levels of internal and external customer service 3) Identify customers’ needs and respond proactively to all of their concerns 4)...


  • Singapore ANAKE RETAIL PTE. LTD. Full time

    **About Anake** Anake is your personal guide, from making sense of your skin’s genetic blueprint, to gaining a deeper knowledge of who you are, we are committed to tailoring a complete skincare regime that perfectly complements your genes. We aim to help everyone optimise their skin health through powerful and innovative technologies that make us the most...


  • Singapore Momos Customer Engagement Full time

    A customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...