Senior Customer Service Executive

3 days ago

Singapore TSS SINGAPORE HOLDINGS (PTE. LTD.) Full time

**TSS SINGAPORE HOLDINGS (PTE. LTD.)**

**SENIOR CUSTOMER SERVICE EXECUTIVE
**Responsibilities**:
1) Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

2) Preserve excellent levels of internal and external customer service

3) Identify customers’ needs and respond proactively to all of their concerns

4) Provide two-way communication and nurture an ownership environment with emphasis on motivation

and teamwork

5) Comply with all health and safety regulations

6) Answer phone calls in a more professional manner and provide information about products and services

as required by the callers

7) Follow up with customers and their complaints; ensuring that customer’s requests are attended to accordingly

8) Respond to inquiries and queries from customers and provide a thorough and speedy resolve

9) Investigate and respond to every inquiry and complaint from customers regarding the company’s products and

possibly its shipment

10) Establish standards for best customer support practices

11) Ensure the satisfaction of customer needs in the best possible way

12) Ensure maximized productivity and minimized costs

**Requirements**:
O Level, others

1) Able to work in a fast-paced environment

2) Customer service experience is preferred

3) Ability to effectively work with a team

4) Excellent customer skills

5) Good communication skills both verbal and written

6) Good problem solving and people skills

7) Guest-oriented and service-minded

8) Dynamic, independent and reliable

9) IT savvy

**Working Environment**:
Working Hours: Monday to Friday (Off Sat, Sun & Public Holiday)

**Benefits**:
1) Staff meal provided

2) Uniform provided

**Footer Information**:
Be part of the innovative and exciting sandwich/Salad chain in CBD.

  • principal / senior executive / executive (customer service relations)

    1 week ago

    Singapore Public Service Division Full time $60,000 - $120,000 per year

    [What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...

  • Customer Service Officer

    1 week ago

    Singapore Customer Service Officer (Luxurious Beauty Spa) Full time

    **- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...

  • Senior Customer Service Executive

    1 week ago

    Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    As a Senior Customer Service Executive, you will be an integral part of our operations, ensuring seamless order processing and maintaining exceptional customer satisfaction. You will be responsible for managing orders, addressing inquiries, and providing exemplary service to our valued customers. Mentor and support junior customer service executives,...

  • Senior Executive, Customer Service

    2 weeks ago

    Singapore LEGEND GLOBAL LOGISTICS PTE. LTD. Full time $80,000 - $120,000 per year

    Senior Executive, Customer Service (ISO Tank)The Senior Executive, Customer Service (ISO Tanks) plays a crucial role in delivering exceptional customer service, managing customer inquiries, resolving issues, and ensuring the smooth operation of ISO tank logistics.This position requires handling customer requests, collaborating with internal teams, and...

  • Senior/customer Service Executive

    6 days ago

    Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full time

    *Job Description* We are seeking a dynamic and customer-focused Senior/Customer Service Executive to join our client's team. As a key member of our client's organization, you will play a crucial role in ensuring smooth operations and exceptional service delivery. If you thrive in a fast-paced environment and have a passion for customer satisfaction, this...

  • Senior Executive, Customer Service

    6 days ago

    Singapore LEGEND GLOBAL LOGISTICS PTE. LTD. Full time $90,000 - $120,000 per year

    The Senior Executive, Customer Service (ISO Tanks) plays a crucial role in delivering exceptional customer service, managing customer inquiries, resolving issues, and ensuring the smooth operation of ISO tank logistics.This position requires handling customer requests, collaborating with internal teams, and ensuring timely and efficient service delivery, all...

  • Customer Service Executive

    5 days ago

    Singapore Trelleborg Sealing Solutions Full time

    Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions 1 day ago Be among the first 25 applicants Join to apply for the Customer Service Executive role at Trelleborg Sealing Solutions Get AI-powered advice on this job and more exclusive features. Trelleborg Sealing Solutions is seeking a dedicated Customer Service Executive to...

  • Customer Service Executive

    2 weeks ago

    Singapore LIXIL Full time

    Description Overview Ensure a high level of Customer Experience. The incumbent will be the first point of contact for all clients who step into LEC (LIXIL Experience Center). They will welcome clients, share Lixil’s Brand introduction, promote services, acquire sign-ups/ registrations, and tailor visits to client needs. The CSE will manage all service...

  • Customer Service

    2 weeks ago

    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...

  • Senior Customer Service Officer

    5 days ago

    Singapore CAZAJA RESOURCES PTE. LTD. Full time

    The Senior Customer Service Officer is a staff whose role in the company entails attending to guests and visitors who come into the restaurant. In some cases, the individual is assigned to specific clients/accounts and manages all inquiries and information transactions made between management and the clients. As experts in the field, the job description of...