Service Crew

Service Crew (Supervisory)

5.5 Days Work Week, Retail Hours

Location: Harbour Front, Singapore

RESPONSIBILITIES:

• Deliver exceptional customer service and ensure guests feel welcomed and satisfied.
• Stay knowledgeable about the menu, promotions, seasonal offerings, and membership programmes.
• Prepare and set up tables to ensure smooth daily operations.
• Take food and beverage orders accurately through the ordering system.
• Serve dishes and drinks promptly and professionally.
• Ensure condiments are sufficiently prepared and available.
• Portion food correctly according to the restaurant's standards.
• Supervise multiple stations and provide constructive suggestions to the Manager when necessary.
• Perform daily checks to ensure all equipment is in proper working condition.
• Anticipate and respond to customers' needs, resolving service issues tactfully and professionally.
• Coordinate and manage events according to customer requirements.
• Oversee staff scheduling, leave requests, time records, and e-attendance updates.
• Monitor staffing levels during shifts and alert the Restaurant Manager of any manpower shortages.
• Participate in the hiring process by identifying and selecting candidates for junior roles.
• Support the team with general restaurant administrative tasks.
• Undertake any other duties as assigned by the Manager when required.

JOB SPECIFICATIONS:

• Demonstrated experience in a supervisory role within the hospitality sector.
• Capable of thriving in a fast-paced work environment.
• Comfortable with shift work and able to handle the physical requirements of the role (e.g. standing for extended periods)
• Strong leadership and people management abilities.
• Highly organized with strong attention to detail.
• Clear and effective communicator.
• Outstanding customer service orientation.

HOW TO APPLY:

We would like to invite interested applicants to click on the "APPLY NOW" button

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice ). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

We regret that only short-listed applicants will be notified.

EA Personnel Name: Christopher Yeoh Wee Chong

EA Personnel No: R | EA License No: 12C6253