Operations Admin Assistant

4 days ago

Tuas, Singapore Goldbell Engineering Pte Ltd Full time $35,000 - $45,000 per year
  • Represent the Company in a professional manner as a front line employee
  • Identifying and responding to customers' needs by providing technical advice
  • Work as a team with internal and external stakeholders like customers, contactors, workshop
  • Prepare quotation and raise Work Orders accordingly.
  • Raise job orders to workshops & contractors
  • Liaise with controllers & contractors on service/repair quality and price of work
  • Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
  • Update the service/repair schedule and vehicle collection with customers
  • To perform basic investigation into customers' complains and rectify the problems by coming up with recommendation within guidelines
  • Escalate more pressing issues to Supervisors
  • Performs ad hoc duties as assigned by Supervisors

Requirements

  • Singaporeans only
  • Minimum GCE N Level
  • 1-3 years of customer service / admin experience in automotive industry/workshop preferred
  • Able to speak English and Chinese to liaise with Chinese speaking stakeholders
  • Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff
  • Proficient in MS Office - Microsoft Word, Excel and Outlook.

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