AIRLINE CUSTOMER SERVICE OFFICER
2 days ago
Job Summary
- Salary: Basic up to $2,500 +$240 shift allowance + AWS +Variable Bonus
- Sign-On Bonus: $5,000
- Working Days: 6 days per week (rotating shifts)
- Location: Changi Airport
- Benefits: Annual Increment, Training Provided, 12 Days Annual Leave
Job Responsibilities
- Be knowledgeable about menu items and advise guests on allergens and dietary requirements.
- Prepare for service: polish glassware, set up stations/tables to brand standards.
- Provide excellent guest service: greet, take orders, serve food and beverages, clear tables, and assist with food running.
- Support operations: operate POS systems, assist with inventory checks, and maintain daily reports.
- Handle guest requests and feedback, assist in service recovery, and ensure compliance with hygiene, safety, and data protection standards.
Job Requirements
- 1–3 years' experience in F&B or hospitality preferred
- Able to work rotating shifts (24/7), including weekends and Public Holidays
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
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**We regret to inform that only shortlisted candidates would be notified.
Sim Hui Shi (Carra)
Reg No: R
MCI Consulting Pte Ltd
EA Licence: 13C6730
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