Senior / Manager, Service and Operations

1 week ago

West Region, Singapore MCI Career Services Pte Ltd Full time $90,000 - $120,000 per year

Job Responsibilities

  • Lead and oversee workgroups driving service transformation and polyclinic development projects.
  • Develop and implement strategic/tactical plans to empower patients in self-help and self-care.
  • Facilitate cross-department stakeholder collaboration, ensuring smooth change management across people, processes, and systems.
  • Establish workplans and KPIs, providing actionable insights for continuous improvement initiatives.
  • Oversee progress of new/redeveloped polyclinics, tracking milestones in design, manpower, IT, FFE, setup and commissioning.

Requirements

  • At least 8 years' managerial experience, preferably in healthcare or operations.
  • Strong background in service delivery, operations management, process optimisation, project management, and/or healthcare technology.
  • Proven leadership, strategic planning, and people management skills.
  • Excellent communication, interpersonal, and stakeholder engagement abilities.
  • Prior experience in healthcare transformation initiatives will be an advantage.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits, and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the QUICK APPLY button.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

We regret to inform that only shortlisted candidates would be notified.

Jessica Grace Wong Hui Ying

Registration No.: R

EA License No: 06C2859 (MCI Career Services Pte Ltd)

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