Technical Engineer

1 week ago

Central Region, Singapore XFUSION INTERNATIONAL PTE. LTD. Full time $80,000 - $120,000 per year

Responsibilities

  • Support end-to-end server infrastructure projects, including deployment, racking, cabling, and configuration in data centers.
  • Install, maintain, and troubleshoot server hardware and related components.
  • Collaborate with engineers and project managers to ensure timely, high-quality delivery.
  • Assist in product rollouts, validation testing, and performance reporting.
  • Provide client-facing technical support, manage service requests, and resolve hardware/OS compatibility issues.
  • Escalate complex cases while maintaining client communication and satisfaction.
  • Coordinate with vendors (e.g., Red Hat, VMware, HUAWEI) and cross-functional teams across APAC.
  • Develop and maintain technical documentation, guides, and knowledge base content.

    Train service partners on troubleshooting and issue analysis.

Requirements

  • Diploma/Degree in Computer Science, IT, Engineering, or related field.
  • 1–3 years' data center experience.
  • Strong skills in server hardware installation and troubleshooting.
  • Knowledge of Linux/Windows Server, VMware, and basic networking.
  • Customer-focused, with strong communication and problem-solving skills.
  • Able to work independently, manage multiple tasks, and adapt in fast-paced environments.

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