Technical Service Engineer

2 days ago

Central Region, Singapore Reeracoen Singapore Pte Ltd Full time $39,600 - $44,600 per year

Job title: Technical Service Engineer

Reference ID: 36843

Salary range: 3,300 - 3,700

Our client is a well-established Japanese manufacturer specializing in lighting products for a variety of industries. They are currently seeking a Technical Service Engineer to join their team.

In this role, you will be responsible for providing on-site technical support to clients, including installation, maintenance, troubleshooting, and technical consultation. This position plays a key role in delivering high-quality service, ensuring customer satisfaction, and supporting the global technical team—particularly through close collaboration with the headquarters in Japan.

【 Responsibilities 】

- Provide on-site technical cares for clients, including installation, maintenance, and troubleshooting.

- Address and resolve customer issues promptly.

- Conduct routine inspections and preventive maintenance to ensure optimal performance of equipment.

- Strive to get up-to-date technical skills and knowledge to keep pace with industry advancements.

- Communicate effectively with clients and Japan headquarter to understand their needs and provide tailored solutions.

- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.

- Assist in planning and executing field service projects, ensuring timely completion and adherence to quality standards.

- Work closely with technical team in Japan to provide high-end services with clients

- Other Ad-hoc duties if assigned by managements

【 What you will receive 】

- Performance Bonus (depends on Company and individual performance)

- Annual Leave: 14 days (maximum up to 18 days)

- Medical Leave

- New Year's Day Leave: 1-2 days

- Birthday Leave: 1 day (Applicable after probation).

- Medical Allowance: $500 by Panel Clinics + Dental Allowance: $150

- Transportation Allowance: $150

- Mobile Phone Allowances

- Overseas travel allowance

【Requirements & Preferences】

(Must)

- Minimum 2 years of experience as an Electrical or Mechanical Engineer

- Able to work independently while seeking guidance when needed

- Patient, flexible, and demonstrates a professional attitude

- Willing to attend client sites in case of emergencies

- Experienced in troubleshooting and maintaining large machinery

- Available to join immediately

(Advantageous)

- Experience in the semiconductor, printed circuit board, or packaging substrate industries


We regret that only shortlisted candidates will be notified.

Registration No.: R Yeo Ker Ling Caroline)

Recruitment Licence: 12C5051

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