Brand Operations Coordinator

5 days ago

East Region, Singapore IYLA COLLECTIVE PTE. LTD. Full time $40,000 - $60,000 per year

Job description:

At IYLA Collective, we're building a new kind of beauty experience — clean, thoughtful, and family-first. As we grow, we're looking for someone with energy, initiative, and a love for details to join our team. This role is perfect for someone who enjoys getting things done while also being curious about how a brand comes alive through operations, merchandising, events, and smart marketing.

What You'll Do

Operations & Logistics

  • Support daily order fulfillment and ensure a smooth customer experience
  • Coordinate with key brands, couriers, and suppliers
  • Track stock levels, restocks, and keep operations flowing

Marketing & Brand Support (Commercial Focus)

  • Monitor low shelf-life products and suggest timely promos to move inventory
  • Propose bundles and gifting sets based on bestsellers and sales data
  • Assist in planning pricing and promotions during key campaigns (e.g. Shopee/Lazada sales, seasonal pushes)
  • Track product performance and recommend when to reorder stocks
  • Help with product listings, campaign readiness, and ensuring bundles go live on time

Events & Community Support

  • Assist in setting up and running events such as pop-ups, fairs, showroom activations, and brand launches
  • Ensure smooth on-ground execution: stock prep, logistics, booth setup, customer interactions
  • Capture learnings from events (what sold well, customer feedback) and feed them back into campaigns

Growth & Learning

  • Gain exposure to the full ecosystem of brand building: from operations to events to e-commerce strategy
  • Learn merchandising, promotions, and how to translate data into business decisions

What We're Looking For

  • Organised, detail-oriented, and comfortable working with numbers & sales data
  • Enjoys both hands-on operational tasks and customer-facing event work
  • Strong communicator, proactive problem solver, and flexible team player
  • Bonus if you have interest in beauty, wellness, or e-commerce

What You'll Gain

  • Experience across operations, events, and marketing in a fast-growing brand
  • Mentorship and real exposure to merchandising, promotions, and customer engagement
  • A dynamic, small-team environment where your ideas matter and your work has visible impact

Job Types: Full-time, Part-time, Internship

Contract length: 6 months

Benefits:

  • Employee discount
  • Promotion to permanent employee

Work Location: In person

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