Patient Service Officer

7 days ago

Central Region, Singapore Ma Kuang Chinese Medicine & Research Ctr Pte Ltd Full time $13,200 - $54,000 per year

Join us as one of the largest TCM chain in Singapore We provide career progression and attractive remuneration package

Basic up to $3000 (depends on experience) + Commission scheme

Job Description:

  • Provide excellent and friendly frontline customer service
  • Attend to enquiry via phone calls
  • Schedule patient's appointment
  • Process invoice and payment collections
  • Dispense medication and maintain inventory levels
  • Basic housekeeping
  • Assist with clinic opening and closing
  • To perform other duties as assigned

Job Requirements:

  • At least N / "O" level or equivalent
  • Basic IT knowledge
  • Pleasant personality, cooperative and work well with co-workers
  • Be open to learning new things
  • Self-motivated and sales driven with a positive attitude
  • Proficiency both in Mandarin and English is a must, to handle Mandarin-speaking customers and colleagues
  • Willing to work retail hours 10am-9pm (1.5-2hrs break), weekends & public holidays

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