reservation manager

2 weeks ago


Singapore Harilela Hospitality Pte Ltd Full time $40,000 - $80,000 per year

Job Description

Manages all reservations across channels (OTA, direct, corporate, walk-in inquiries). Ensures accurate room availability and rate setup in the PMS. Handles group/corporate bookings, allotments, and rate negotiation. Monitors occupancy trends and communicates forecasts to Front Office. Work closely with OTA platforms. , , Expedia, Agoda, Traveloka, etc...)-ensures VCC payments are captured and reconciled and CC preauthorization checks. Coordinates with housekeeping for room blocking (e.g. out-of-order or late check-out) Generates reports on booking patterns, cancellations, no-shows.

Job Requirements

Degree/Diploma in Hospitality/Tourism or equivalent.

Good business acumen, critical thinking and strategic decision-making skills.

Strong human relations and influencing skills.

Minimum 3 years of reservations experience in a managerial appointment

Additional Notes

Attractive salary, medical allowance, transportation allowance and staff meal provided.



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