IT Business Engagement Lead

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Role Overview

In this role, you will report to the Head of IT Business Engagement (Commercial, Line, Trade & Network Management – APAC) and serve as the key liaison between IT and business units. Your main responsibili-ties include identifying business needs, proposing IT solutions, and supporting their implementation and on-going enhancements.

As a subject matter expert in shipping and functional domains, you'll translate business requirements into detailed functional specifications. You'll collaborate closely with internal stakeholders—across IT engage-ment, solution delivery, PMO, and HO governance teams—to ensure alignment between IT initiatives and business goals.

Key Responsibilities

Serve as the primary point of contact for business leaders, translating business needs into IT initiatives that create value.

Develop deep understanding of business processes to identify where technology can drive improvements and align with strategic goals.

Collaborate with stakeholders to define, evaluate, and prioritize IT projects based on impact, feasibility, and strategic relevance.

Conduct workshops and meetings to gather feedback, ensure alignment, and document business requirements into functional specifications.

Oversee the IT project portfolio, balancing risk, ROI, and resource allocation.

Identify opportunities to adopt or adapt global/regional solutions for local business use.

Partner with delivery teams to conceptualize and implement solutions that meet business needs; support SIT and coordinate UAT.

Lead review sessions for IT project approvals; engage in data, cybersecurity, and architecture governance forums.

Maintain proactive communication and regular status updates with business and IT stakeholders.

Actively contribute to IT governance processes to ensure alignment between IT investments and business strategy

What We're Looking For

Bachelor's degree in IT, Computer Science, or related field; Master's or MBA a plus.

10+ years in IT business engagement or business partner roles, ideally in large organizations.

Strong business acumen with the ability to translate strategic goals into IT solutions.

Excellent communication, stakeholder management, and interpersonal skills.

Proven analytical and problem-solving skills to address complex business challenges.

Strong project management abilities; capable of handling multiple priorities in fast-paced environments.

Familiarity with emerging technologies and industry trends.

Experience in the shipping/logistics industry is advantageous.

Why Join CMA CGM?

Be part of a global leader in shipping and logistics with ambitious growth plans.

Work in a collaborative, inclusive, and supportive environment.

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and regional exposure.

**This role is opened for local employment only.

**Salary package (local) & job title shall be commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;

(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Come along on CMA CGM's adventure