L2 Desktop Support Engineer

4 days ago

Central Region, Singapore Alphaeus Pte Ltd Full time $60,000 - $120,000 per year

Job Title: L2 Desktop Support Engineer (Global Markets Support | 1-Year Renewable Contract)

Location: CBD

Job Type: 1-Year Renewable Contract

Working Hours: Shift Work (Mon–Sat) + On-Call Support

Job Responsibilities:

We are seeking a skilled L2 Desktop Support Engineer to join our team supporting Global Markets infrastructure services. You will be responsible for providing both onsite and remote first-level and second-level technical support, ensuring smooth operations across various critical systems and services.

Key responsibilities include:

Provide 1st and 2nd level support for:

  • Market Data Systems (e.g., Refinitiv, Bloomberg, Markit)
  • Transaction Services & Platforms (e.g., Bloomberg, Refinitiv, EBS)
  • Voice Communication Services (IPC, Avaya, Cisco)
  • IT Infrastructure Services, working closely with GO&T
  • Administrative Services, including onboarding/offboarding processes and compliance requests
  • Manage and support video conferencing systems: setup, standby during key meetings, troubleshooting, and upgrades

Provide support for:

  • Desktop hardware and applications
  • Email systems, printers, corporate mobile devices
  • Basic network connectivity and troubleshooting
  • Perform hardware/software installation, configuration, issue resolution, and upgrades
  • Maintain inventory of IT assets (software, hardware, mobile devices)
  • Execute hardware moves, changes, and refresh activities
  • Conduct preventive/corrective maintenance and keep accurate records
  • Escalate unresolved issues to relevant teams and ensure follow-up
  • Participate in after-hours standby support
  • Perform daily morning floor walks to inspect server and meeting rooms

Requirements:

  • Minimum 2 years of experience in desktop support or a similar IT support role
  • Strong communication skills and a service-oriented attitude
  • Familiarity with end-user computing environments and standard desktop support workflows

Proficient in:

  • Active Directory (AD) and Group Policy
  • Proxy settings, Power Excel, and the latest Windows OS
  • Basic network troubleshooting
  • Team player with the ability to handle multiple tasks and shifting priorities

Working Hours:

Shift Schedule (Mon–Fri):

  • Shift 1: 7:30 AM – 4:30 PM
  • Shift 2: 9:00 AM – 6:00 PM
  • Shift 3: 11:00 AM – 8:00 PM
  • Shift 4 (Saturday): 4-hour shift based on business needs (pre-scheduled)
  • 7x24 on-call standby support, including weekends and public holidays

  • L2 Desktop Support Engineer

    2 weeks ago

    East Region, Singapore Talento Meld Pte Ltd Full time $48,000 - $60,000 per year

    Role: L2 Desktop Support EngineerLocation: ChangiWorking Hours: 8:30 am to 6:00 pm, Mondays to FridaysWorking Hours: 7:00 am to 3:00 pm, Saturdays (Once or Twice in a month)Type of Role: Contract (12 months renewable)Remuneration: Base Salary - $4,200Remuneration: Transport and Mobile Claims - $300Renumeration: 1 month bonus upon completion of 12 months'...

  • Desktop Support Engineer

    10 hours ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $42,000 - $56,700 per year

    Employment Type: 12-Month Renewable ContractSalary Range: Up to S$4,700 per month (commensurate with experience)Job Summary:We are looking for a motivated and customer-focused Desktop Support Engineer (L2) to be the first point of contact for IT-related issues. You will be responsible for providing prompt and efficient technical assistance, ensuring end-user...

  • 1723-l1 Desktop Engineer[ Desktop

    1 day ago

    Central Singapore Emprego SG Full time

    **Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,000 - $3,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 2839 **Job Views** 1 Roles & Responsibilities Key Responsibilities: - Desktop/ End-users/ Helpdesk support and bring technical issues (raised by customers) to a timely closure - Provide...

  • 7104-l1 Desktop Engineer

    1 day ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,000 - $3,000 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 56340**Job Views** - 23Roles & Responsibilities **North-East-Singapore** **Attractive Salary Package** **Company Benefits & Incentives** **Career Progression Opportunities!** **Key...

  • Desktop Support Engineer

    2 days ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $30,000 - $60,000 per year

    Employment Type: 12-Month Renewable ContractSalary Range: Up to S$3,200 per month (commensurate with experience)Job Summary:We are looking for a motivated and customer-focused Desktop Support Engineer (Level 1) to be the first point of contact for IT-related issues. You will be responsible for providing prompt and efficient technical assistance, ensuring...

  • Desktop Engineer

    3 days ago

    Central Singapore PERSOLKELLY Full time

    Provide L1/L2 desktop support experience in OS Installation (Windows XP/7), backup and Data migration **Responsibilities**: - Provide L1/L2 desktop support experience in OS Installation (Windows XP/7), backup and Data migration - The incumbent will systematically isolate problems (software vs hardware) so as to efficiently address the desktop/laptop...

  • IT/ Desktop Support Engineer

    7 days ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $40,000 - $60,000 per year

    Job Overview:We are seeking a motivated, tech-savvy individual to join our team as an IT/ Desktop Support Engineer, providing on-site technical support to schools. You will be instrumental in maintaining the smooth operation of IT equipment and systems in a school setting. If you enjoy hands-on work, solving technical problems, and supporting others, we...

  • Desktop Support Engineer

    2 weeks ago

    West Region, Singapore Infinite Computer Solutions Pte Ltd Full time $40,000 - $60,000 per year

    Title : Deskside EngineerDuration : Permanent with Infinite Computer Solutions Pte LtdLocation : IslandWideJob Summary:We are looking for a Desktop Engineer to provide day-to-day technical support to end-users. The role involves installation, configuration, and troubleshooting of desktops, laptops, and related IT equipment.Key Responsibilities:Install,...

  • Desktop Support Engineer

    2 weeks ago

    Central Region, Singapore Whitecrow Research Sdn Bhd Full time $104,000 - $130,878 per year

    Primary PurposeThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities· Performed Desktop Support services to...

  • Desktop Support Engineer

    2 weeks ago

    Central Region, Singapore Alphaeus Pte Ltd Full time $3,000 - $6,000 per year

    Responsibilities:Provide support for PCs, laptops, Outlook, Windows, and Mac systems.Troubleshoot software and hardware issues effectively.Support hardware components of desktops, notebooks, printers, and scanners.Deliver timely and high-quality IT support services.Resolve basic IT issues such as disk cleanup and printer jams.Install and uninstall software...