Logistics Executive
2 weeks ago
Job Description & Requirements:
Responsibilities:
- Onboard new customers and vendors, providing seamless support from onboarding through post-sale.
 - Build and maintain client relationships to ensure satisfaction and retention.
 - Manage a sales pipeline, tracking clients through each sales stage.
 - Respond promptly to inbound inquiries, delivering high-quality customer engagement.
 - Collaborate on building strategic partnerships with clients and vendors.
 - Plan, route, and schedule trucking operations to optimize efficiency and meet service standards.
 - Coordinate client requirements from the portal, aligning operations with expectations.
 - Select suitable hauliers, balancing quality and cost-effectiveness.
 - Track job progress, provide reporting, and resolve disputes between hauliers and clients.
 - Review completed jobs for accurate billing, providing finance with all necessary charge details.
 - Undertake additional duties to support the company's commercial and operational goals.
 
Requirements:
- Diploma in Logistics, Maritime Studies, Supply Chain Management, or related field.
 - At least 2 years of experience in sales, operations, or customer service in logistics or freight forwarding.
 - Strong communication, customer engagement, and negotiation skills.
 - Ability to multitask and prioritize in a fast-paced environment.
 - Self-motivated, goal-oriented, and a collaborative team player.
 - Availability for a 5.5-day work week.
 
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