Floor Operations Manager

10 hours ago

Changi, Singapore ELITE TRANSFORM TEAM Full time $60,000 - $120,000 per year

About the role

Join the dynamic team at ELITE TRANSFORM TEAM' as a Floor Operations Manager. In this full-time role, you will be responsible for overseeing daily floor operations at our hospitality venues in the Changi East Region, SG. You will play a key part in ensuring seamless customer experiences and optimising operational efficiency.

What you'll be doing

  1. Manage and coordinate the floor staff to deliver excellent customer service
  2. Monitor and maintain high standards of cleanliness, presentation and health & safety
  3. Analyse and report on key performance metrics to identify areas for improvement
  4. Assist with rostering, staffing, and training to build a skilled and motivated team
  5. Liaise with other departments to ensure alignment and efficient operations
  6. Implement and enforce company policies and procedures
  7. Identify and resolve any customer issues or complaints in a timely manner

What we're looking for

  1. Significant experience in a floor operations or hospitality management role
  2. Strong leadership and team management skills
  3. Excellent customer service orientation and problem-solving abilities
  4. Solid understanding of hospitality industry standards and best practices
  5. Ability to work well under pressure and adapt to changing priorities
  6. Proficient in using relevant operational and reporting tools
  7. Relevant qualifications in hospitality management or a related field

What we offer

At ELITE TRANSFORM TEAM', we are committed to providing our employees with a rewarding and fulfilling work experience. You will have access to ongoing training and development opportunities, as well as competitive remuneration and benefits. Our collaborative and inclusive culture encourages work-life balance and supports your overall wellbeing.

About us

ELITE TRANSFORM TEAM' is a leading hospitality group dedicated to delivering exceptional experiences for our customers. With a portfolio of premium venues across Singapore, we are driven by a passion for innovation, excellence and continuous improvement. Join our talented team and be a part of our exciting growth journey.

Apply now to become our next Floor Operations Manager

  • Hotel Floor Manager

    1 week ago

    Changi, Singapore ELITE TRANSFORM TEAM Full time

    **What you'll be doing** - Supervise and coordinate the work of hotel attendants to maintain high standards of cleanliness, order and guest satisfaction on the hotel floors - Inspect hotel rooms, public areas and back-of-house spaces to identify and resolve any issues - Liaise with the front desk, housekeeping and maintenance teams to address guest requests...

  • Inventory Management Operator

    2 weeks ago

    Changi, Singapore SATS Full time

    **About us** SATS - Feeding and Connecting Asia** We are a leading provider of Food Solutions and Gateway Services. Our vision is to feed and connect Asia, and it is our passion to delight our customers. With 70 years of experience, and a regional presence in 14 countries, SATS caters to the needs of the aviation sector and a host of other public and...

  • Executive, Operations

    2 weeks ago

    Changi, Singapore Kingsmen Exhibits Pte Ltd Full time $60,000 - $120,000 per year

    A Day in the Life:Prepare the BOQ (Breakdown of Quantity) by listing all required materials, fittings and fixturesSource and obtain quotations for the procurement of required materialsNegotiate the best terms and conditions and proceed with the procurement of materials / fittings from suppliersApply for necessary licenses, passes, and permitsConduct site...

  • Manager / Asst. Manager, Account Service

    2 weeks ago

    Changi, Singapore Kingsmen Exhibits Pte Ltd Full time $60,000 - $80,000 per year

    A Day in the Life:Meet given sales targetDevelop potential sales leadsGenerate sales leads and businesses (with cues from Marketing or external)Visit sites to service clients to obtain feedback on project quality and solicit new clientsAttend networking sessions to solicit for new businessesEstablish good working relations with new and existing clients for...

  • Operations Manager

    1 week ago

    Changi, Singapore People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a specialist in global container logistics with 40000 employees globally. The company focuses on freight forwarding, contract logistics and port logistics, managing complex supply chains and provides a wealth of innovative value-added services. **The Operations Manager will be responsible to**: - Manage the air and ocean...

  • Operations Assistant

    6 days ago

    Changi, Singapore SATS Ltd. Full time $3,000 - $42,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Operations Manager, Ramp Operations

    2 weeks ago

    Changi, Singapore SATS Ltd. Full time $60,000 - $120,000 per year

    Company description: About UsHeadquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and...

  • Assistant Operations Manager

    2 weeks ago

    Changi, Singapore Smarte Carte Singapore Pte Ltd Full time

    **Core Responsibilities**: Operations Matters - Ensure all Operational KPIs and Safety & Security standards in ALL terminals are met/complied during shift duty. - Plan and roster Supervisors and Airport Service Officers (ASO) shift duties to ensure that the daily baseline is met. - Ensure adequate manpower and resources (trolleys services, lightweight...

  • General Manager, Operations

    2 weeks ago

    Changi, Singapore DSV Full time

    About the position: The General Manager, Operations, Implementation & CIP is responsible for the site(s)operation in terms of managing the throughput; value added services and storage of product in the physical warehouse. This includes all equipment, people, processes and the regulatory framework required to ensure all warehouse targets are met. Implement...

  • Sg0800: Manager Operations

    2 weeks ago

    Changi, Singapore Fedex AMEA Full time

    To effectively manage assigned Operational resources, ensuring that department or operational goals are achieved, and processes and procedures are completed promptly and consistently. Ensures that all activities are in line with Company goals and regulatory requirements. **Manager Operations** At FedEx, we keep the world connected in good times, and during...