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Client Success Manager

2 weeks ago


Singapore JCO Management Pte Ltd Full time $50,000 - $65,000 per year

We're looking for a proactive Client Success Manager to ensure clients achieve their goals while driving retention and growth.

Responsibilities

  • Onboard new clients and ensure smooth transitions
  • Monitor client satisfaction and address issues proactively
  • Develop client success plans and track KPIs
  • Identify upsell and renewal opportunities
  • Serve as client advocate internally

Requirements

  • Diploma or degree in Business, Marketing or related field
  • Strong communication and conflict resolution skills
  • Excellent organisational and analytical abilities
  • Empathy-driven approach

Benefits

  • Competitive salary + performance bonuses
  • Career growth into leadership roles
  • Professional training & certifications
  • Recognition & rewards for top performance

Job Types: Full-time, Permanent

Pay: $5, $6,500.00 per month

Benefits:

  • Health insurance
  • Professional development

Work Location: In person