Client Success Manager
1 day ago
Join to apply for the
Client Success Manager
role at
Rimini Street
We are seeking an experienced
Client Success Manager
who will be responsible for managing and expanding the partnership with our clients. The right candidate will have an entrepreneurial spirit, a proven track record of Client Management or Business Development & Executive Relationships excellence with the ability to provide solutions and guidance to meet business objectives and taking business to the next level. You must have a passion for clients, be hands-on, deliver value, develop relationships, and be a strategic thinker capable of creating long-term relationships with our clients.
Position Summary
As a
Client Success Manager
with Rimini Street, you’ll manage a large portfolio of named clients – driving client lifecycle from adoption to retention, cross-sell, advocacy, and client satisfaction across your portfolio. The
Client Success Manager
will report to the Director, Client Success and will be based in Singapore. Qualified candidates may work from a remote office; location within commuting distance of one of our Regional hubs is desirable, or near a major city as occasional travel will be required to your assigned client base.
Essential Duties & Responsibilities
Focus on retention, cross-sell, client advocacy, and developing the business value-prop through Rimini Street services offerings
Deliver and communicate ROI throughout the client lifecycle
Build C‐level and executive relationships, establishing trusted advisor status
Drive growth, value, retention, and partnerships for key clients to ensure active engagement and ROI recognition
Develop key
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