Quality Assurance and Compliance Officer

3 days ago

West Region, Singapore Curtin Education Centre Pte Ltd Full time $104,000 - $130,878 per year

The Quality Assurance and Compliance Officer is responsible to manage and maintain the applicable Quality Management Systems at Curtin Singapore with good career advancement prospects.

Key Responsibilities:

  • Implement and monitor Quality Management System (QMS) requirements and procedures in accordance with institutional and regulatory standards.
  • Liaise with relevant certification bodies and regulatory agencies on all matters related to QMS compliance.
  • Ensure alignment with applicable quality assurance standards, policies, and legislative requirements.
  • Conduct regular internal audits to assess compliance and identify opportunities for improvement.
  • Execute approved QMS procedural changes and support their implementation through training and provision of relevant tools and techniques.
  • Collaborate with internal stakeholders to embed quality assurance practices across all functional areas.
  • Leverage programming skills to automate data collection, reporting, and compliance tracking processes.
  • Support the development of dashboards and tools that improve transparency and real-time monitoring of quality performance indicators.
  • Demonstrate flexibility and commitment to working outside normal business hours as required to meet project or audit deadlines.

· Perform any other duties as assigned by the Head, Quality Assurance & Compliance.

SELECTION CRITERIA:

A.    Essential:

· A recognised Bachelor's degree (or higher).

· Minimum of two years' experience in a quality assurance or administrative role, preferably within an educational institution.

· High-level proficiency in Microsoft Office applications (Excel, Word, PowerPoint).

· Excellent written and verbal communication skills, including the ability to present and explain complex information clearly.

· Demonstrated ability to manage time effectively, meet deadlines, and work independently with minimal supervision.

· Strong organisational and analytical skills, with a high level of initiative and attention to detail.

· Willingness to work outside regular hours to support institutional quality timelines and audits.

B.    Desirable:

· Strong programming or scripting skills with the ability to automate workflows and reporting (e.g., Python, VBA, SQL).

· Experience in academic administration in the tertiary education sector.

· Experience in working with international students.

· Fluency in a second language/work experience in a foreign culture

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