Sommelier

2 weeks ago

Central Region, Singapore Burnt Ends Restaurant Pte Ltd Full time $60,000 - $80,000 per year

Come Join the Burnt Ends Hospitality Group

Founded by Chef-Owner Dave Pynt, Burnt Ends is a modern barbecue restaurant in Singapore's Dempsey Hill serving modern Australian barbecue and boutique wines and spirits in a fun, relaxed atmosphere. At the heart of this modern barbecue restaurant is an open kitchen concept with a custom four-tonne, dual cavity oven, and four elevation grills. Burnt Ends writes new menus daily and believes that there is magic that comes from cooking with wood.

Job Responsibilities:

  • Provide expert wine recommendations and pairings to complement menu items.
  • Educate guests about wine origins, flavor profiles, and proper tasting techniques.
  • Conduct tableside wine service, including decanting and pouring.
  • Operating Point of Sales (POS) Systems when managing beverage order
  • Interact with customers to assess customers' satisfaction levels for customer experience improvement
  • Ensure proper storage, handling, and inventory management of wines.
  • Regularly update the wine list to reflect seasonal availability and trends.
  • Analyse customers' feedback to ascertain customer service delivery gaps
  • Monitor the execution of initiatives under customer loyalty strategies
  • Opening, operating and closing of shifts
  • Conduct daily reconciliation of sales
  • Implement strategies to achieve sales targets
  • Monitor inventory level to ensure consistent supplies
  • Suggest areas for continuous improvement within the team
  • Implement continuous improvement activities within the team
  • Any ad hoc duties as assigned

Job Requirements:

  • Minimum 1 year of experience in a restaurant or wine-focused position
  • Excellent problem-solving and customer service skills
  • Exceptional communication and interpersonal skills
  • Willingness to work during peak hours, including nights, weekends, and holidays
  • An advanced education or certification in wine studies that is service minded (CMS or WSET) is a bonus but not expected
  • Ability to work in a fast-paced environment and carry boxes
  • 5 day work week (44hrs per week)
  • Only Singaporean and Permanent Residents may apply

Benefits:

  • Medical insurance
  • Dental coverage
  • High monthly incentives
  • Annual performance bonus
  • Strong growth and development opportunities
  • 12 days Annual leave + 1 day Birthday leave
  • 1.5x OT pay for hours worked beyond 44/week

If you're passionate about food, love working with a great team, and want to be part of something new and exciting, we'd love to meet you Apply now and be part of Burnt Ends

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