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Training Manager

2 weeks ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $90,000 - $120,000 per year

This role oversees all learning and development initiatives for retail staff, executing regional strategies and unifying the brand and customer experience across Singapore stores.

Adecco collaborates with a globally acclaimed lifestyle brand known for its chic sophistication, vibrant modern style, and fashion-forward vision.

Responsibilities:

  • Responsible for analyzing, adapting, implementing, developing, and measuring global onboarding and training programs to align with business goals and enhance brand loyalty.
  • Lead field training initiatives, including new store openings, one-on-one coaching, and interactive workshops to elevate customer engagement and sales effectiveness.
  • Conducting training analysis in collaboration with the retail management team to support short- to long-term strategic priorities.
  • Involves regular store visits to observe team performance, deliver on-site coaching, and ensure consistent training execution.
  • Provide feedback, create localized training initiatives, and maintain accurate records and reports to monitor training effectiveness.
  • To inspire sales teams and champion the brand service culture.
  • Requires cross-functional collaboration to assess evolving training needs and lead customer-centric strategies.

Requirements:

  • Bachelor's degree/ Diploma with at least 5 years of training experience in retail, luxury, or FMCG industries
  • Professional training certifications are a plus
  • Experience in field coaching is preferred
  • Ability to adapt quickly and stay flexible during fast-paced or changing environments
  • Excellent verbal and written communication skills, with strong classroom facilitation experience across diverse audiences
  • Passionate about retail and knowledgeable about the fashion or luxury sector
  • Self-driven, independent, energetic, and equipped with strong interpersonal skills
  • Collaborative mindset with openness to building cross-functional relationships
  • Proven project management skills to handle multiple tasks and meet deadlines
  • Willingness to work flexibly in both office and store settings, iand interstate travel.

Next Steps:

  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
  • Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
  • We regret that only shortlisted candidates will be notified

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R1104194