
Beauty Training Manager
2 days ago
Job Responsibilities:
- Conduct regular training sessions on skincare, product knowledge, customer service, and sales techniques across all outlets.
- Collaborate with Directors on product launches and promotions; deliver relevant training to frontline staff.
- Develop and maintain training materials, SOPs, and manuals to ensure consistency in service standards.
- Perform skill assessments, on-the-job coaching, and role-playing to reinforce learning and improve performance.
- Support video shoots for training, marketing, and promotional use.
- Liaise with KOLs during treatments to ensure seamless collaboration and brand alignment.
- Monitor hygiene standards through regular audits; implement duty rosters and recommend improvements.
- Manage customer complaints, conduct refresher workshops, and propose upskilling plans based on performance feedback and industry trends.
Job Requirements:
- Minimum 3 year of relevant experience in retail, beauty, or training.
- Excellent communication and interpersonal skills with the ability to engage diverse audiences.
- Willingness to travel across outlets and overseas for training assignments.
Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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