Associate Presales Consultant – D365 CE

Hitachi Solutions is a core IT Company of the Hitachi Group, which employs over 330,000 people worldwide. Headquartered in Tokyo, Japan, Hitachi Solutions' reach extends to group companies in Japan and abroad, working with a worldwide network of alliance partners. We strive to provide ideal solutions and products to customers in a diverse set of countries and regions including Asia, North America, and Europe.

Using a portfolio of management consulting, implementation, and support services, we help our clients compete with the largest global enterprises leveraging powerful, affordable, and easy to use industry solutions built on Microsoft technologies. Our vision is to help our customers achieve their vision through superior products, prices, and people.

Hitachi Solutions has been recognized as the winner for the 2024 Microsoft Low Code Application Development Partner of the Year and finalist for the Intelligent Automation 2024 Microsoft Partner of the Year. In Asia Pacific, we have been recognized as the winner for the 2023 Microsoft Asia Pacific Region Business Applications Partner of the Year and 2023 Microsoft Singapore Business Applications - Intelligent Line of Business Partner of the Year. 

Job Summary:

Support the presales team by configuring standard trial environments, mapping customer journeys, and producing demo content for Microsoft Dynamics 365 Sales & Customer Service. Ideal for fresh graduates in Business, Marketing, or Information Systems, the role offers hands-on CRM exposure and the opportunity to learn solution selling in a collaborative, client-focused setting.

Job Responsibilities:

• Set up and configure D365 Sales and Customer Service trials with appropriate sample data and roles.

• Design clear, persona-based customer-journey storyboards to support presales narratives.

• Create concise demo videos and supporting presales materials.

• Assist in preparing for client meetings and workshops; document notes and next steps.

• Organize and maintain demo assets and documentation for reuse across pursuits.

• Degree in Business, Marketing, or Information Systems; polytechnic diploma with CRM internship experience considered.

• Basic understanding of CRM processes; familiarity with CRM platforms is an advantage.

• Strong client-facing communication skills; able to explain concepts clearly and confidently.

• Detail-oriented, organized, and adaptable with strong time management; comfortable working in diverse, cross-cultural environments; motivated to learn.

OUR COMPETITIVE EDGE

We work together in a dynamic and rewarding work environment. We have an experienced leadership team, excellent technology and product expertise, and strong relationships with a broad base of customers and partners.

We offer competitive compensation and benefits package, regular performance review, performance bonuses, and regular trainings.

What is it like working here?

· We pride ourselves on being industry leaders and providing an enjoyable work environment where our people can grow personally and professionally. Hitachi is the place people can develop skills they're excited about. The following are our commitments to employees.

·  We recognize our profitability and project success comes from our team—great people doing great things. As such, we pursue profitable growth and expanded opportunities for our team.

·  We offer challenging and diverse work across multiple industries and reward creativity and entrepreneurial innovation.

·  We respect, encourage, and support each individual needs to continually learn and grow personally and professionally. We are committed to fostering our people.

·  We believe that investing in our community is just as important as investing in our organization. To that extent, we fundraise, volunteer, and allocate funds to support local charities.

·  We listen. Every employee has something important to say that can contribute to enriching our environment.

·  We compensate fairly. And while employees might come for the paycheck, they stay for the people. Our people are the reason we are exceptional. This is something we never forget.

At Hitachi, we respect and value each other's uniqueness. Our culture drives the success of our mission to contribute to society by creating an environment where we collaborate and support each other. Because together, we are stronger.

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Our recruiting team may communicate with candidates via our domain email address and/or via our SmartRecruiters (Applicant Tracking System) [email protected] domain email address regarding your application and interview requests.  

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Hitachi Solutions is an equal opportunity employer and we value diversity at all levels. We do not discriminate on the basis of race, color, religion, gender, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are committed to creating a workplace that is inclusive and welcoming to everyone, and we believe that a diverse workforce is essential to our success. We encourage all qualified applicants to apply for our job openings and we will consider all candidates for employment regardless of their background.