Associate Presales Consultant – D365 CE

3 weeks ago


Singapore HITACHI SOLUTIONS ASIA PACIFIC PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

Support the presales team by configuring standard trial environments, mapping customer journeys, and producing demo content for Microsoft Dynamics 365 Sales & Customer Service. Ideal for fresh graduates in Business, Marketing, or Information Systems, the role offers hands-on CRM exposure and the opportunity to learn solution selling in a collaborative, client-focused setting.

Job Responsibilities:


• Set up and configure D365 Sales and Customer Service trials with appropriate sample data and roles.


• Design clear, persona-based customer-journey storyboards to support presales narratives.


• Create concise demo videos and supporting presales materials.


• Assist in preparing for client meetings and workshops; document notes and next steps.


• Organise and maintain demo assets and documentation for reuse across pursuits.

Job Qualifications:


• Degree in Business, Marketing, or Information Systems; polytechnic diploma with CRM internship experience considered.


• Basic understanding of CRM processes; familiarity with CRM platforms is an advantage.


• Strong client-facing communication skills; able to explain concepts clearly and confidently.


• Detail-oriented, organised, and adaptable with strong time management; comfortable working in diverse, cross-cultural environments; motivated to learn.

Tell employers what skills you have

CRM
Sales
Producing
Dynamics
Presales
Marketing
Adaptable
Solution Selling
Trials
Time Management
Communication Skills
Customer Service
Mapping
Customer Journeys

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