Retail Training Specialist

3 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $60,000 - $120,000 per year

To conduct & track engaging boutique trainings, coaching, onboarding, and quality visits, while monitoring progress & supporting training initiatives.

Adecco partners with a renowned luxury watchmaker, celebrated for creating high-precision, innovative timepieces that combine heritage, artistry, and modern design.

The Job:

  • Conduct engaging refresher and mini training sessions in-person or online, tailored to learners' needs.
  • Observe boutiques regularly and coach teams to apply skills and knowledge, such as the selling ceremony.
  • Collaborate with the Training Manager to track training success via feedback, assessments, and performance gains.
  • Share regular updates with the TM on training progress, attendance, timelines, and completion rates.
  • Maintain accurate records of employee training, certifications, and development progress.
  • Support training logistics, including planning, preparation, and execution of workshops or sessions.
  • Follow up on Quality Visit implementations to ensure standards are met in boutiques.
  • Organize and conduct orientation sessions for new boutique hires during onboarding.
  • Coordinate with departments to equip new hires with essential information and learning resources.
  • Ensure mandatory e-learning and training topics are completed during the onboarding period.
  • Track onboarding progress of new hires and provide support as their go-to person for guidance.

The Talent:

  • At least 5 years' retail training experience, ideally within a luxury brand.
  • Diploma in Retail Management, Sales, or related field preferred.
  • Strong organizational skills with the ability to manage multiple tasks.
  • Excellent presentation and public speaking abilities.
  • Effective communication skills to deliver impactful training.
  • Proficient in MS Office, especially Excel and PowerPoint.
  • Familiarity with SEA business operations is a plus.
  • Thrives in fast-paced, dynamic work environments with a positive attitude.
  • Client-focused mindset, with expertise in boutique management and coaching sales teams.

Next Step:

  • Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
  • Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
  • We regret that only shortlisted candidates will be notified

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R1104194

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