Retail Training Specialist
3 days ago
To conduct & track engaging boutique trainings, coaching, onboarding, and quality visits, while monitoring progress & supporting training initiatives.
Adecco partners with a renowned luxury watchmaker, celebrated for creating high-precision, innovative timepieces that combine heritage, artistry, and modern design.
The Job:
- Conduct engaging refresher and mini training sessions in-person or online, tailored to learners' needs.
- Observe boutiques regularly and coach teams to apply skills and knowledge, such as the selling ceremony.
- Collaborate with the Training Manager to track training success via feedback, assessments, and performance gains.
- Share regular updates with the TM on training progress, attendance, timelines, and completion rates.
- Maintain accurate records of employee training, certifications, and development progress.
- Support training logistics, including planning, preparation, and execution of workshops or sessions.
- Follow up on Quality Visit implementations to ensure standards are met in boutiques.
- Organize and conduct orientation sessions for new boutique hires during onboarding.
- Coordinate with departments to equip new hires with essential information and learning resources.
- Ensure mandatory e-learning and training topics are completed during the onboarding period.
- Track onboarding progress of new hires and provide support as their go-to person for guidance.
The Talent:
- At least 5 years' retail training experience, ideally within a luxury brand.
- Diploma in Retail Management, Sales, or related field preferred.
- Strong organizational skills with the ability to manage multiple tasks.
- Excellent presentation and public speaking abilities.
- Effective communication skills to deliver impactful training.
- Proficient in MS Office, especially Excel and PowerPoint.
- Familiarity with SEA business operations is a plus.
- Thrives in fast-paced, dynamic work environments with a positive attitude.
- Client-focused mindset, with expertise in boutique management and coaching sales teams.
Next Step:
- Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
- Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
- We regret that only shortlisted candidates will be notified
Lorwene Guzman
Direct Line:
EA License No: 91C2918
Personnel Registration Number: R1104194
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