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Regional Retail Director

3 weeks ago

Singapore VALENTINO SINGAPORE PTE. LTD. Full time

**Main Responsibilities
**Retail Performance**
- Fully responsible on Retail network P&L.
- Ensure budget and targets achievement for sales and profitability. Drive strategic performance KPIs.
- Identify priority actions to achieve targets and business growth.
- Strict cooperation with Merchandising and Visual Merchandising to ensure business increment, brand image and market competence.

**Talent Management & Development**
- Ensure the set-up of the correct organization in all boutiques: right talents in the right role, correct hiring, career, retention and succession plans.
- Support on identifing talent development needs and provide trainings in collaboration with HR, Area retail directors and Training teams
- Lead and develop team members, providing daily coaching with close follow-up on projects & objectives
- Enforce digital transformation to optimize overall operations
- Constantly share the vision, strategy and values and engage the teams

**Client Development**
- Ensure the implementation of a clienteling couture mindset and service: consolidated clienteling routine to reach CRM KPIs (recruitment, retention, upgrading); develop partnership opportunities in the market for VIC recruitment.
- Contribute to the overall Client strategy by providing commercial performance insights and identifying the relevant client communities.
- Represent and act as an Ambassador of the Maison and the Regions during international and local events and with VIP client.
- Align retail directors and store managers on company strategy and support the definition of SMART action plans to execute it.

**Others**
- Co-working with Marketing & Communication teams for Client Development and Branding initiatives
- Work closely with legal support to ensure compliance and business integrity in administrative and operational procedures.
- Work closely with logistic

**Desired Skills and Experience**
- Strategic thinking and Performance oriented
- Understand clienteling evolution, client experience/service, talent development, and differentiated store experience
- Track record of delivering results in a Retail environment cross regions
- Experience working in international and global environments
- Able to represent the values of the brand
- Impactful communication style to cascade brand strategy
- Clear vision on people management strategy
- Great communicator at all levels; creates transparency across the regionals organization