Regional Sales Director

ABOUT SHISEIDO TRAVEL RETAIL

Founded in 1872, Shiseido is a global beauty company operating in approximately 120 countries and regions around the world. Our corporate mission: BEAUTY INNOVATIONS FOR A BETTER WORLD.

Based in Singapore, Shiseido Travel Retail is Shiseido's global duty-free business which specializes in accelerating the growth of Shiseido's brands to travellers and includes operations in airports, downtown stores, border shops, airlines, and ferries. Our portfolio includes skincare brands SHISEIDO, Clé de Peau Beauté, IPSA, ANESSA, THE GINZA, Drunk Elephant, and ELIXIR; makeup brand NARS; and fragrance brands narciso rodriguez and ISSEY MIYAKE PARFUMS.

Key Responsibilities Sales Strategy & Business Development:

• Achieve business target through co-developing and implementing commercial strategy for full portfolio of the region, aligning with global travel retail and brand objectives
• Identify and capitalize business opportunities in different markets. Anticipate challenges and ensure proposed plans are in place for market volatility or operation bottleneck to safeguard business performance.
• Drive sell-out performance of core brands and maintain sustainable growth of full portfolio through data-driven insights, retail excellence and retailer/ 3rd party agent partnership
• Grow travellers' business and shape commercial initiatives by proactively applying comprehensive knowledge of industry trends, competitor positioning, and emerging market dynamics to differentiate Shiseido Travel Retail from competition.

Key Account Management & Partnership:

• Achieve business goals through building and co-developing joint business plan alongside VP- Sales with key retailers to cultivate mutually beneficial and long-term partnership.
• Co-develop win-win strategy with key retailers to balance retailer priorities with company targets, to address retailer needs while advancing company goals.
• Conduct regular business reviews with retailers to assess sales performance, identify opportunities and risks, and to align and achieve business goals.
• Proactively work with internal and external stakeholders to monitor, evaluate and improve the inventory management process.
• Demonstrate solid understanding on forecast cycle and inventory management to optimise stock level, capture business opportunity and anticipate risk.
• Collaborate with the 3rd party agent to drive the Korea business, ensuring alignment with strategic goals and retail execution standards.

Leadership:

• build strong partnership with multiple region teams and 3rd party agentto drive travellers' business growth.
• Lead cross-functional collaboration with marketing, supply, and finance teams to ensure seamless integration of commercial strategies, operational execution, and financial objectives that collectively drive the region's performance.
• Exercise sound judgement in challenging scenarios, balancing short term actions with long term business health.
• Effectively communicate and align strategies within the team and bridge gaps between global direction and market needs by synthesizing feedback from retailers and internal stakeholders.
• Manage & review performance and progress of the team, setting objectives & targets and guiding the team to achieve them.

Requirements

• Possess a recognized Bachelor's Degree or Master
• At least 15 years of relevant work experience with proven sales record
• Prior experience in sales either in Beauty retail industry or Travel Retail will be advantageous
• Entrepreneur spirit and sense of ownership: mature, independent, responsible and a strong team player
• Good communication skills and highly adaptable to different cultures
• Strong negotiation skills and team management experience
• Analytical and organized with attention to details
• Able to prioritize numerous tasks and work under pressure to deliver within deadlines
• Strong Microsoft Office skills especially Excel and PowerPoint
• Required travelling is required (approximately 30%)

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