Manager, Incentive Policy Management

2 weeks ago

Singapore Health Promotion Board Full time

**What the role is**
- Incentive, as a form of nudge for HPB programme participants to achieve various healthier lifestyle goals, is expected to continue to grow and scale up. This new role is to ensure smoother management of incentive policy development and governance processes at the board level, while adopting a more holistic view at how the decentralized way of working across stakeholders could benefit or meet the evolving programmatic requirements. The Manager will play an important role to plan, coordinate and work closely with the Incentive Policy Management (IPM) workgroup (comprising of programme, outreach, finance, and audit reps) to define, upkeep, and manage the policy and governance measures.

**What you will be working on**

**What we are looking for**
- Possess a bachelor’s degree in Business, Statistics, System Design, or other related discipline - At least 3 years of relevant working experience in policy or governance aspects related to loyalty programme design/development, loyalty operations and execution, project management, and customer engagement (B2B or B2C) - Demonstrated competency in project management, operations planning, execution, and management of project timelines - Self-motivated and able to work independently as well as part of a team across a matrix structure; have good leadership and teamwork qualities to lead, engage, motivate, and work with team members and stakeholders - Possess a strategic, analytical, and organised mind-set, able to produce outcomes and streamline processes. - Possess strong interpersonal skills, demonstrated ability to interact effectively with all levels of an organisation and navigate complex stakeholder relationships - Ability to adapt and be flexible in a fast-paced and dynamic environment. - Possess strong verbal, written and presentation skills coupled with strong influencing skills; advance knowledge of Excel, PowerPoint and Word is a strong plus - Proficient in Microsoft Office tools (e.g. Excel, PowerPoint and Word) - Prior experience working on rewards programme development is a plus

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