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Service Delivery Operations Lead

2 weeks ago

Singapore KRIS INFOTECH PTE. LTD. Full time

As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team.
- Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction.
- You should have advanced proficiency in Service Delivery and other skills such as Business Operation Management, Operational Excellence, and Delivery Excellence with advanced proficiency in each.
- Oversee the day-to-day operations of the service delivery team.
- Ensure timely delivery of services and maintain high levels of customer satisfaction.
- Manage the team's performance and provide guidance and support as needed Collaborate with other teams to ensure seamless integration of service delivery solutions.

**Requirements**:

- Communication Skill
- Troubleshooting and Analysis Skill
- Manage a team of > 5 people before.