Senior Business Manager, Wrb Tto

Job ID: 21340

Location: Singapore, SG

Area of interest: Technology

Job type: Regular Employee

Work style: Office Working

Opening date: 25 Mar 2025

**JOB SUMMARY**

**Team**
- The WRB TTO Business Management Office helps drive and execute the overall strategic transformation agenda, including Technology Excellence and New Ways of Working. The team also collaborates closely with other senior business and functional leaders in the bank to build and drive the bank-wide transformation.

**RESPONSIBILITIES**
- This role involves end to end ownership of performance for all WRB Tech Management and CIO. The role will ensure all statistics are well managed and improvement areas are highlighted to the respective Management team member. The role will additionally involve working with relevant MT-1 to drive initiatives for improvement of the overall performance.

**Metrics and Scorecard**
- Driving improvements on WRB S25 metrics
- T&O Scorecard Key metrics improvements
- Aim to automate (end to end - source to View) across all Metrics
- Create domain specific Performance Scorecard for Layer 5 Management
- Performance Scorecard for CIO
- Highlight Risks and Issues relating to CIO’s performance
- Work with WRB Tech MT on Key Initiatives
- Converting data into meaningful and presentable information
- Understand the overall Strategy of WRB Tech. One WRB Delivery, WRB Business and T8O to help articulate the overall messaging Highlight Risks and Issues relating to CIO's Performance

**Values**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

**Regulatory & Business Conduct**
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead to achieve the outcomes set out in the Bank’s Conduct Principles
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key Stakeholders**
- WRB Technology MTs & EAs
- TTO MTs & EAs
- WRB Business teams
- Vendors and other external stakeholders
- Degree with exposure to financial industry and technology. Financial and accounting background will be a plus
- 10 years of experience in the banking industry
- Exposure to process improvement, six sigma, lean is an added advantage
- Good analytical and presentation skills

**Role Specific Technical Competencies**
- Good Microsoft Outlook, PowerPoint, Word & Excel skills
- SharePoint administration and Data Management
- Communication & Collaboration Tools (MS Teams, Zoom, etc.)

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations,