Front Office Executive

2 days ago

Singapore ACADEMIA PTE. LTD. Full time

Academia is looking for a full-time Front Office Executive with excellent customer service and client management skills.

**Responsibilities**:

- Perform general counter administrative duties on daily basis.
- Deliver a professional and high-quality service experience in a client-facing role.
- Acquire a strong working knowledge of the organisation’s programmes and services.
- Assist parents in registration process, invoicing and payment collection.
- Ensure customer issues are properly addressed, and act as point of contact between clients and teachers.
- Handle customers’ feedback promptly and professionally.
- Provide customers with clear explanations on our programmes and policies.
- Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
- Maintain and update student database.
- Provide administrative support to teachers when required
- Printing, photocopying and scanning.
- Assist in ad-hoc matters when necessary
- Perform any other duties and responsibilities as and when assigned by Management.

**Requirements**:

- Fluency in both English & Mandarin. (in order to provide clear explanations to English and Mandarin speaking customers in regards with our programmes.)
- Tech Savvy and proficient in Microsoft office as well as Google resources
- Past experience in front facing customer service roles is greatly appreciated.
- Full-time: 3 weekdays + 2 weekends.
- Able to extend working hours if required; with off-in-lieu remuneration.
- Pleasant, passionate and motivated.
- Proof of fully-vaccinated status is also required as this position is a client-facing and on-site position.

Admin, Admin Officer, Admin Executive, Customer Service, Education

  • Front Office Executive

    1 week ago

    Singapore HOTEL ROYAL LIMITED Full time

    JOB SCOPEThe Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department. The Front Office Executive is fully responsible to provide efficient and effective guest services to all hotel guests and walk in customers at all times. Assist in ensuring that the guests are attended to at all times...

  • Front Office Executive

    2 weeks ago

    Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    A Front Office Executive ensures that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing? As a Front Office Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...

  • Front Office Executive

    2 days ago

    Singapore BAIYI CORPORATION PTE. LTD. Full time

    **Job Summary** The Front Office Executive / Senior Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and...

  • Assistant Front Office Manager

    4 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:You need to assist the Front Office Manager in supervising daily front office operations. Act as Officer-in-Charge in the absence of the Front Office Manager. Address and resolve guest issues and complaints promptly. Able to help with staff scheduling, task delegation, and team supervision. You need to monitor...

  • Front Office Executive

    2 weeks ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    **Position Overview** The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and alerting hotel staff of VIP...

  • Front Office Executive

    3 weeks ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We are looking for a service-oriented and professional Front Office Executive to join our Front Office team. As a key point of contact for our guests, you will ensure a smooth arrival and departure experience while delivering warm, attentive service throughout their stay. You will support daily front desk operations,...

  • Front Office Executive

    2 days ago

    Singapore Civil Service Club Full time

    Company Civil Service Club - csc.sg Designation Front Office Executive (Clubhouse Executive) Date Listed 21 Jan 2025 Job Type Entry Level / Junior Executive - Part/Temp Job Period Immediate Start, Permanent Profession Customer Service / Communications Industry Hotel and Accommodation Services Location Name Address 2 Netheravon Rd, Singapore...

  • Front Office Executive

    3 weeks ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you looking for an exciting new opportunity to develop your skills and grow your career? Look no further As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal: team to ensure guests are served with a premium product and a memorable experience. We are...

  • Front Office Manager

    2 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Job Responsibilities: Oversee all front office operations to ensure smooth and efficient service. Able to lead and train the front office team to maintain high service standards. Able to handle guest complaints and special requests to ensure guest satisfaction. Create staff duty rosters and ensure adequate manpower coverage. Able to...

  • Front Office Executive

    4 weeks ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD. Full time

    Roles & ResponsibilitiesAre you looking for an exciting new opportunity to develop your skills and grow your career? Look no further We are currently seeking talented individuals to join our two new soon-to-be-open properties in the heart of Singapore (Club & Short Street). As part of our team, you will have the opportunity to work with passionate and...