Front Office Executive

2 weeks ago

Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time
Roles & Responsibilities

Job Summary:

We are looking for a service-oriented and professional Front Office Executive to join our Front Office team. As a key point of contact for our guests, you will ensure a smooth arrival and departure experience while delivering warm, attentive service throughout their stay. You will support daily front desk operations, collaborate with cross-functional teams and uphold the highest standards of guest engagement and satisfaction.

Primary Responsibilities:

  • Deliver a seamless and welcoming check-in and check-out experience for all guests.
  • Conduct lobby hosting and in-room registration as required to personalize guest arrival.
  • Handle guest enquiries, requests and feedback promptly and professionally.
  • Assist with room allocation, special request and ensure guest preferences are honored.
  • Coordinate with Bell, Butler and Housekeeping teams to ensure rooms are well prepared and guest services are delivered timely.
  • Monitor room inventory and manage walk-in and overbookings in line with hotel's policies.
  • Perform accurate billing and payment transactions in accordance with hotel's procedures.
  • Maintain detailed and accurate records in the Property Management System (PMS).
  • Support the Front Office leadership team in training and mentoring junior team members.
  • Ensure the lobby and front desk areas are clean, organized and reflective of the hotel's brand standards.
  • Resolve guest concerns and feedback or escalate issues to ensure prompt resolution and guest satisfaction.

Requirements:

  • Diploma in Hospitality Management or related discipline.
  • Minimum 2–3 years of Front Office or Guest Services experience, preferably in a luxury hotel setting.
  • Proficient in hotel systems such as Opera PMS and Microsoft Office.
  • Strong interpersonal and communication skills with a natural guest-first attitude.
  • Ability to work well under pressure and handle multiple tasks efficiently.
  • Flexibility to work shifts, weekends and public holidays.
Tell employers what skills you have

Front Office
Mentoring
Leadership
Microsoft Office
Property Management
Housekeeping
Work Well Under Pressure
Inventory
VIP
Hospitality Industry
Hospitality Management
Attentive
Pressure
Opera
Communication Skills
Hospitality

  • Front Office Executive

    2 days ago

    Singapore HOTEL ROYAL LIMITED Full time

    JOB SCOPEThe Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department. The Front Office Executive is fully responsible to provide efficient and effective guest services to all hotel guests and walk in customers at all times. Assist in ensuring that the guests are attended to at all times...

  • Front Desk Executive

    1 week ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    **Job Summary**: The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the office. **Key...

  • Front Office Executive

    6 days ago

    Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full time

    A Front Office Executive ensures that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing? As a Front Office Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the...

  • Front Office Executive

    2 weeks ago

    Singapore Capella Hotel Group Full time

    Singapore, SGP Salary Full Time Position Overview The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and...

  • Front Desk Executive

    3 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the...

  • Front Desk Executive

    1 week ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Summary: The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the...

  • Assistant Front Office Manager

    1 week ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    **Responsibilities**: - You need to assist the Front Office Manager in supervising daily front office operations. - Act as Officer-in-Charge in the absence of the Front Office Manager. - Address and resolve guest issues and complaints promptly. - Able to help with staff scheduling, task delegation, and team supervision. - You need to monitor front office...

  • Front Office Executive

    4 days ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    **Position Overview** The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and alerting hotel staff of VIP...

  • Assistant Front Office Manager

    3 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:You need to assist the Front Office Manager in supervising daily front office operations. Act as Officer-in-Charge in the absence of the Front Office Manager. Address and resolve guest issues and complaints promptly. Able to help with staff scheduling, task delegation, and team supervision. You need to monitor...

  • Assistant Front Office Manager

    2 weeks ago

    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Responsibilities: You need to assist the Front Office Manager in supervising daily front office operations. Act as Officer-in-Charge in the absence of the Front Office Manager. Address and resolve guest issues and complaints promptly. Able to help with staff scheduling, task delegation, and team supervision. You...