
Front Desk Executive
3 weeks ago
Job Summary:
The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the office.
Key Responsibilities:
- Greet and assist all visitors in a courteous and professional manner.
- Maintain a clean and presentable front desk/reception area.
- Inform employees about the arrival of guests or deliveries.
- Answer incoming phone calls promptly and direct them to the appropriate departments.
- Take accurate messages and ensure timely follow-ups.
- Manage general email inquiries and redirect them as necessary.
- Schedule appointments, meetings, and manage calendars as required.
- Receive, sort, and distribute mail, deliveries, and couriers.
- Maintain office supplies inventory and coordinate with vendors for replenishment.
- Coordinate internal meetings and assist with documentation or basic filing.
- Assist clients and customers with basic information or escalate inquiries to appropriate departments.
- Handle basic complaints or service issues professionally and efficiently.
- Support the sales or service team by managing leads or directing walk-in clients.
- Able to liaise with housekeeping and maintenance teams to ensure cleanliness and functionality of the office.
- Monitor office access and ensure security protocols are followed.
- You need to assist with organizing events, training sessions, or staff meetings when needed.
Job Qualifications:
- You must have a minimum Diploma or Bachelor's Degree preferred.
- You must have a minimum 1–3 years of experience in a front desk role.
- Experience in hospitality, retail, or luxury industries is a plus.
- Proficient in MS Office (Word, Excel, Outlook)
- Comfortable with using phone systems and office equipment
- Proficiency in English/Chinese; other regional/local languages are an advantage.
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Organizational and multitasking ability
- Problem-solving attitude and attention to detail
Customer Service Skills
Product Knowledge
Outlook
Front Office
Housekeeping
Inventory
Spa
MS Office
Attention to Detail
Administrative Support
Excel
Customer Service
Directing
Able To Work Independently
Hospitality
-
Front Desk Executive
6 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time**Job Summary**: The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the office. **Key...
-
Front Desk Executive
7 days ago
Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full timeRoles & Responsibilities Job Summary: The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the...
-
Front Desk Executive
2 weeks ago
Singapore ACADEMIA PTE. LTD. Full timeAcademia is looking for full-time Front Desk Executives who enjoy working with students and their parents, and are dedicated to providing an excellent customer service experience. **Responsibilities**: - Provide general front desk assistance to walk-in students and parents - Respond to phone and online queries about classes, replacement lessons, teachers,...
-
Front Desk Executive
2 weeks ago
Singapore INNER HARMONY PTE. LTD. Full timeFULL TIME FRONT DESK EXECUTIVE - With relevant experience - Excellent customer service - PC literate - Career advancement - Training will be provided - Retail hours - Rest day on Sunday and Public Holiday
-
Front Desk
2 weeks ago
Singapore DOWN FOR MORE PTE. LTD. Full time**The Job in a Nutshell** The Down For More (DFM) Full Time (FT) Front Desk Staff will be responsible for the inner workings of their studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The FT Front Desk Staff will be responsible for...
-
Front Desk Department Executive
2 days ago
Singapore ACADEMIA PTE. LTD. Full timeAcademia is looking for full-time Customer Service Executive who is outgoing, meticulous and well-spoken. **Responsibilities**: - Provide general front desk assistance to walk-in students and parents - Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies - Assist students and parents with registration...
-
Front Desk Executive
2 weeks ago
Singapore CHERRYLOFT RESORTS AND HOTELS PTE. LTD. Full timeOur team is expanding and looking for new team players. The Front Desk Executive is the face of the company and first point of contact with all guests. Role: - Handle enquiries and complains from customers. - Update record system with guest details **Requirements**: - Minimum Nitec/Diploma - Fluent in English, both written and oral. - Proficient with...
-
Resort Front Desk Executive
2 weeks ago
Singapore SENTOSA BEACH RESORT PTE LTD Full time $40,000 - $60,000 per yearShangri-La Rasa Sentosa, SingaporeWe are looking for Front Desk Executive (Supervisor)As the Front Desk Executive (Supervisor) , we rely on you to:Take responsibility of the front office to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesUpsell rooms to meet guests' needs when...
-
Front Desk Coordinator
2 weeks ago
Singapore beBeeCustomer Full time $30,000 - $50,000Receptionist / Front Desk Executive - Job Details\Key responsibilities for this role include providing exceptional customer service, ensuring a welcoming experience for all who visit us.\The ideal candidate will possess a pleasant and outgoing personality, with excellent communication skills. Key skills required for the position include:\Managing front desk...
-
Front Desk Coordinator
1 week ago
Singapore beBeeCustomer Full time $3,500Job Title: Front Desk Coordinator | up to 3500 + VB | 5 Days | QueenstownSeeking a highly organized and customer-focused individual to join our front desk team in Queenstown. As a Front Desk Coordinator, you will be responsible for providing exceptional service to clients, managing sales executive turn systems, and handling enquiries in a professional...