Front Office Executive

1 day ago


Singapore Capella Hotel Group Full time

Singapore, SGP
Salary
Full Time

Position Overview

The Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processes all payments according to established hotel requirements, answers calls at the front desk and alerting hotel staff of VIP arrivals.

The Role

Attend to guests needs in a calm and courteous manner.
Handle guests' inquiries and provide prompt responses and assistance.
Promote positive relations with all individuals who come in contact.
Maintain confidentiality of all guest information and pertinent hotel data
Work cohesively with other departments and co-workers as part of a team.
Analyze and resolve problems while exercising good judgment.
Be an ambassador to the Hotel at all times, in and outside of one's workplace.

Talent Profile

Minimum O levels or WSQ Front Office Certification or Diploma in Hospitality Management
Excellent communication skill
Able to compute basic mathematical calculations
Able to handle money in a responsible manner
Previous experience as a Front Office Receptionist in a luxury market
Knowledge of Front Office system



  • Singapore HOTEL ROYAL LIMITED Full time

    JOB SCOPE The Front Office Executive will assist the Front Office Manager to ensure the smooth operations of the Front Office Department. The Front Office Executive is fully responsible to provide efficient and effective guest services to all hotel guests and walk in customers at all times. Assist in ensuring that the guests are attended to at all times...

  • Front Desk Executive

    2 weeks ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:The Front Desk Executive is the face of the organization, responsible for creating a welcoming atmosphere and providing top-tier service to visitors, clients, and employees. This role involves managing front office operations, handling administrative support, and ensuring smooth day-to-day communication within the...


  • Singapore BAIYI CORPORATION PTE. LTD. Full time

    **Job Summary** The Front Office Executive / Senior Front Office Executive will assist the Operations Manager to ensure the smooth operations of the Front Office Department. Responsible for managing the guests’ arrival, in-house and departure experience through leadership of reception, and maintaining close working relationships with housekeeping and...


  • Singapore VIVA VENTURES SO GROUP PTE. LTD. Full time

    This posting is for the role of Income Auditor for a 134 room luxury boutique hotel located in the heart of Singapore's financial district. **Role Summary** Reporting to the Front Office Manager, the Front Office Executive should strive to provide and inspire incredible guest service that creates truly memorable experiences for our...


  • Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities:You need to assist the Front Office Manager in supervising daily front office operations. Act as Officer-in-Charge in the absence of the Front Office Manager. Address and resolve guest issues and complaints promptly. Able to help with staff scheduling, task delegation, and team supervision. You need to monitor...


  • Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Responsibilities: You need to assist the Front Office Manager in supervising daily front office operations. Act as Officer-in-Charge in the absence of the Front Office Manager. Address and resolve guest issues and complaints promptly. Able to help with staff scheduling, task delegation, and team supervision. You...


  • Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    YWCA Fort Canning is a beautiful accommodation of 175 spacious rooms. Nested beside the lush surroundings of Fort Canning Park, it offers a discreet sanctuary of calm in the vibrant city. As you step into this quiet retreat, you enter into a world filled with warmth and serenity. Our Front Office is a team of caring and service orientated professionals who...


  • Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:We are looking for a service-oriented and professional Front Office Executive to join our Front Office team. As a key point of contact for our guests, you will ensure a smooth arrival and departure experience while delivering warm, attentive service throughout their stay. You will support daily front desk operations,...


  • Singapore AMRISE HOTEL PTE LTD Full time

    **Job Title: Front Office Executive ($2000 to $2500)** **Job Location: Bugis **Job Purpose**: The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming...


  • Singapore AMRISE HOTEL DICKSON PTE. LTD. Full time

    **Job Title: Front Office Executive ($2000 to $2500) **Job Purpose**: The Front Office Executive is responsible for delivering exceptional customer service to hotel guests by managing check-in and check-out processes, handling reservations, and addressing guest inquiries. This role requires maintaining a professional and welcoming environment at the front...