
Client Services Executive
1 week ago
**Job Responsibilities and Requirements**:
- Serve as the primary point of contact for clients, ensuring prompt and professional responses to inquiries
- Handle client onboarding, documentation, and account servicing processes
- Coordinate with internal departments (sales, operations, compliance) to resolve client issues efficiently
- Maintain accurate records of customer interactions and transactions
- Support relationship managers and consultants in delivering high-quality service
- Identify opportunities to enhance the client experience and streamline workflows
- Follow up with clients to ensure satisfaction and gather feedback
- Diploma or Degree in Business, Marketing, Finance, or related field
- 1-3 years of customer service, client relations, or administrative experience
- Excellent communication and interpersonal skills
- Detail-oriented with strong organizational abilities
- Able to multitask and work well under pressure
- Proficient in Microsoft Office; experience with CRM systems is a plus
- Fluent in English; other languages are an advantage for local market engagement
**What this job offers**:
- Competitive salary and performance bonuses
- Comprehensive training and development
- Collaborative and supportive work environment
- Opportunities for career progression within the company
- Employee wellness initiatives
In our organization here, we pride ourselves on delivering exceptional customer experiences. Due to current expansion plan, we are looking for a dedicated and service-oriented **Client Services Executive** to join our team. If you’re passionate about helping others and committed to excellence, we’d love to meet you.
**Job Types**: Full-time, Permanent, Fresh graduate
Pay: $3,000.00 - $4,500.00 per month
**Benefits**:
- Dental insurance
- Health insurance
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
Work Location: In person
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