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Customer Service Sales Support Admin
2 weeks ago
**Location**
Singapore, Central Singapore
**Job Type**
Permanent
**Salary**
$1,600 - $1,800 Per Month
**Date Posted**
2 hours ago
Additional Details
**Job ID**
4330
**Job Views**
1
Roles & Responsibilities
- Responds to customer requests
- Answer, screen and direct calls
- Handle enquiries and resolve product / service issues
- To share promotional material, special offers with clients and support sales team achieving sales targets.
- To work on specific sales targets and to report directly to Customer Service Team Leader
- Order processing with high accuracy and speed according to customers’ request
- Follow up with customers on outstanding orders
- Issue goods return note and stock exchange forms
- Raise credit / debit / stock transfer request forms
- Liaise with logistics, purchasing and sales on stock and delivery issues
- Prepares quotations for the sales team upon requests
- Escalating customer concerns and complaints to management.
- Other duties as and when assigned by Manager
**Requirements**:
- Diploma in any related field
- Minimum 1 year of relevant working experience in customer service
- Good verbal communication and telephone skills
- Good product and customers knowledge
- Good command of English
- Multi-tasker who is meticulous and organised with strong follow up skills
- Basic PC Literacy Skills/Independent
- Display a positive attitude towards learning
Tags
customer
service
sales
support
admin
