Manager / Senior Manager, Alumni Giving, Office of

6 days ago

Singapore Singapore Management University Full time

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

DESIGNATION : Manager / Senior Manager, Alumni Giving, Office of Advancement

RESPONSIBILITIES
- Alumni Giving Lead
- Identify segments of alumni for gift cultivation. Manage conversations for gift opportunities, develop strategies to cultivate, solicit, and steward alumni donors to encourage future giving.
- Drive and coordinate giving campaigns reaching out to the graduating class through digital marketing, events and collaboration with other units to promote the case for support. Must have the ability to initiate the campaign and carry it to completion and be able to handle many details in a well-organized and focused manner.
- Analyze giving trends for target segments. Work strategically on personal solicitation through active identification, discovery and acquisition of new alumni donors. Support gift renewals and upgrades for the donor segment.
- Attend committee meetings and work with alumni volunteers to make meaningful connections with prospective donors for the institution.
- Fundraising Campaign Operations
- Collaborate with internal and external stakeholders in key fundraising projects.
- Support social media marketing and communication plan for alumni giving and provide content management in line with overall University giving messages.
- Provide administrative and operational support for advancing gift purposes and undertake other duties and responsibilities, where needed.
- Student Philanthropy
- Work closely with student leaders from different clubs and bodies to create awareness of supporting their university.
- Identify and work on platforms to instill a greater appreciation for the philanthropic spirit, tradition, and significance throughout the student community to build a wider and more knowledgeable base of supporters for the future.
- Oversee the student helpers recruited to support alumni giving campaigns to ensure that they are purposefully engaged and nurtured as advocates for future giving.

QUALIFICATIONS
- Degree with at least 5 years of working experience.
- Motivated to contribute towards community-building and philanthropy.
- Exceptional interpersonal skills with the ability to interact effectively with different stakeholders.
- Strong communication skills, both written and oral.
- Flexible self-starter, mature and able to work independently, at the same time, an effective team-player.
- Demonstrated ability to take primary responsibility for a diverse number of projects, prioritizing and completing them in a timely manner with limited supervision.
- Experience in relationship-building roles and ability to communicate and work with internal and external senior stakeholders.
- Good CRM knowledge is required.
- Knowledge of existing and emerging social media platforms and proven experience and success with social media marketing and fundraising or digital expertise in marketing is advantageous.

OTHER INFORMATION

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